Simon M. Email & Phone Number

Sydney, New South Wales, Australia

BOC Gas & Gear — Industrial Gas & Equipment, Welders, Welding Equipment & Accessories, PPE And Much More.

Sydney, New South Wales, Australia

Self employed/contract roles combined with a career break

New South Wales, Australia

Few Australian companies can trace their roots back as far as Grace Group. A legacy of the iconic Grace Bros retail and home services empire founded in 1885, Grace has evolved to become Australia’s leading provider of integrated asset moving and information management solutions.

Sydney, New South Wales, Australia

The Civil Contractors Federation NSW (CCF NSW) is the leading voice of the civil infrastructure construction and maintenance industry in NSW.

Australia’s leading National Fleet Branding Signage, Vinyl Wrap and Car Wrap Experts.Liberty Signs has been a leading vehicle fleet branding company for over 20 years. We are industry experts in providing a branding solution with car wrap advertising for your corporate fleets on a national level.

New South Wales

Sydney, Australia

Heading up the civil construction section of Master Builders NSW, I am responsible for the promotion and sales of NSW Smart and Skilled Funded Apprenticeships and Traineeships.I am responsible for all new business sales, through to relationship management of Tier 1 construction clients, training coordination, recruitment of trainers and assessors, and coordinating resource development.

Sydney, Australia

In addition to sales duties, I am also responsible for managing a team of sales agents, as well as developing training materials and delivering training to all new sales agents, across systems, processes and sales training.• Recruitment;o Pre-interview screeningo Interviews• Responsible for managing a team of sales agents;o Setting KPI’s – call volume, duration, pause time, sales revenueo Daily/Weekly/Monthly sales and performance reportingo Performance management – appraisals, conflict resolution, terminationo Managing budgetso Incentivising and motivating staff• Developing and delivering training content and materials;o IT Systemso Processes and procedureso Product knowledgeo Customer engagemento Sales motivationo Objection handlingKey achievements:• Increasing sales agent retention rate by 20% since delivering training• Successfully managing a team to hit revenue targets consistently for over six months

Sydney, Australia

Company:Get Qualified Australia is a Recognition of Prior Learning (RPL) and Skills Recognition specialist, providing Nationally Recognised qualifications through their extensive network of partner Registered Training Organisations (RTO's).Position:Technical Sales Representative (Business Partnerships).Duties:• CRM database and lead management• Inbound & outbound appointment setting and sales• Field sales• Hold teleconferences• Contract and price negotiation• Meet and exceed sales targets and KPI’s• Create and maintain accurate sales pipelines• Train and coach sales staff• Work closely with IT and web designers to maintain accuracy & continuous improvement• Resolve issues and complaints• Relationship building with clients and suppliers• Market research of competitors and industry• Maintain currency with industry regulators and licensing bodiesKey achievements:• Signing $200,000 of new business in 3 months• Spearheading a project to reduce invoice costs by 20% by cost analysis and negotiating with partner RTO’s.

Cardiff, United Kingdom

I was initially appointed as senior parts advisor in the retail arm of the business, but within a few weeks I was asked to move to the wholesale parts department, and after a few months I was promoted to senior account manager. The job required high attention-to-detail to ensure correct parts were sent to the garages so not to waste ours or our customers’ time. Aware of how important it is to get it right-first-time, I would investigate any incorrect parts sent to the customer and report back any mistakes to the supplier, ironing out any issues, correcting their catalogue and ours. I built a very high reputation for myself and the company because of this; in some cases I had sole charge of particular accounts and the request of the customer, even ending in being head-hunted by a client (Owen G Motors).I also introduced new suppliers, with a range of products more competitively priced than existing suppliers, therefore reducing costs and maximising profit for the company.

Winchester, United Kingdom

Employed in the first instance as trainee receptionist at this flagship tyre and exhaust centre, I quickly progressed to senior receptionist and later, assistant retail manager. I specialised in alloy wheels, making recommendations based on visual aesthetics of their vehicle, helping them improve the vehicles look. My job included stock ordering, booking customers vehicles in, sending out mail orders, dealing with special orders and complaints. Whilst employed here I voluntarily completed a qualification in customer services.

Certificate Iv, Training And Assessment, Tae40110

Diploma, Business, Bsb50207

Nvq Level 2, Customer Service, Nvq 2