Simon Mitchell Email & Phone Number

Christchurch, Canterbury, New Zealand

Christchurch, Canterbury, New Zealand

I was promoted to the role of Technology Product Manager and joined the Senior Leadership Team at Ryman Healthcare. I led a team of 8 product and design professionals who were responsible for the strategy, roadmap and design of all Ryman's digital products.

Christchurch, Canterbury, New Zealand

I established the digital product strategy and roadmap for Ryman Healthcare’s residents in a newly created role. Within months of receiving budget approval I led the design and delivery of pilots across multiple technologies. I grew the resident experience team in a short space of time, hiring additional Product Owners, taking responsibility for the UI/UX.

Christchurch, New Zealand

I established and embedded design methodologies with a team of 40 designers. This included design processes, assets and standard that helped to ensure customers were at the heart of everything we did. I also established a structured work programme to ensure priorities were aligned with strategy and capability was built to achieve effective delivery.

Canterbury & West Coast, New Zealand

Provided clients with product management consulting services and built product training material.

Auckland, New Zealand

I managed the Lightbox product team, ensuring customers were at the heart of everything we did. I was responsible for designing new products and applications that helped Lightbox monetise its customer base. By managing the relationship with customer care in a collaborative manner, we achieved record customer satisfaction scores while significantly growing.

Auckland, New Zealand

I worked with internal development teams to ensure new features were delivered inline with business and customer goals. I also helped to drive an agile transformation with external development and testing partners that significantly increased velocity and release frequency from quarterly to weekly. To ensure product decisions were well informed, I.

New Zealand

I oversaw the design, development and commercialisation of an innovative eCommerce platform for the travel industry, going from zero to production in less than five months. I was responsible for building and managing the development team, as well as the product roadmap. I assisted in winning new business by providing product marketing material, pricing.

London, United Kingdom

I led the expansion of Matchbyte into Europe by establishing a customer base and setting up a development office of 10 employees within a year. I managed the relationship with customers in the region, while also project managing the delivery of their eCommerce solutions. I was also actively involved in hiring developers and administration staff for the.

Melbourne, Australia

Identified and executed cost saving initiatives to help Jetstar achieve $25m of aviation cost savings in FY12.

Melbourne, Australia

Delivered commercial projects in a range of departments, including Marketing, eCommerce, Revenue Management and Aviation Charges.

Christchurch, New Zealand

Bachelor Of Commerce (B.Com.), Marketing And Strategy, First Class Honours

Activities and Societies: Business Case Team

Education record