Simon Mwaniki Email and Phone Number
I am highly skilled and experienced hotelier with over 2 years of experience in the industry. My expertise in delivering exceptional guest experiences, managing teams to success, and optimizing hotel operations is unparalleled. I have a proven track record of driving revenue growth, increasing occupancy rates, and improving guest satisfaction scores.As a hotelier, Iam passionate about the industry and committed to excellence in all aspects of my work. I have a deep understanding of the importance of building strong relationships with guests, and i excel at anticipating their needs and exceeding their expectations.In my previous roles, i have demonstrated my ability to lead and inspire teams to achieve their goals. I am a natural communicator and collaborator, and iam skilled at building consensus and driving change. I'm a strategic thinker and problem solver, and i always look for ways to improve processes and enhance the guest experience.My experience and expertise in the hotel industry make me a valuable asset to any hotel team. I'm dedicated to delivering exceptional results, and i always look for new opportunities to learn and grow.I'm also a certified security guard (CCTV operator) with now two(2) years of experience in the field,good communication,problem solving skills,keen to details,good listener and access control procedures are the key drivers in this sector.I have shown non matched efforts in my duties as a security personnel
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Facility ManagementAl Mirqab Facilities ManagementDoha, Qa -
OperatorRangers Security Services Jun 2022 - PresentDoha, Qatar -
Hotel ConciergeThe Boma Hotels May 2019 - Feb 2021Nairobi County, KenyaGreeting guests/customersManage guest/customer complaintsTaking messagesManaging mail, luggage and deliveriesPerform basic administrative/secretarial/reception dutiesRunning errands to assist guestsArranging transportation and excursions upon visitor requestProvide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreationArranging tours and activitiesMaking dinner/event reservations for guestsObtaining tickets for eventsArranging special servicesProviding or arranging for general business services for guestsManaging customer/guest requests for housekeeping and/or maintenanceDevelop network of contacts, service providers and businesses within their communities to serve guests -
Housekeeping SupervisorCicada Hotel Jan 2018 - Mar 2019Eldoret, Uasin Gishu County, Kenyaensure that the housecleaning meets the prescribed standards of cleanlinessorganise a replacement of housing keeping staff when someone is absentprovide training to housekeeping staff membersplan and schedule cleaning programsensure timely ordering of inventory, supplies and equipmentscreen housekeeping applicants and recommend dismissals, promotions and transfersmotivate team members to resolve issues as they occur in the workplaceensure compliance with sanitisation and safety policies in all areasassist with housekeeping duties like cleaning floors, restrooms, resident rooms and kitchens of various facilitiesmake recommendations to improve their service and ensure efficient operations of the housing keeping departmentselect and purchase new furniture and fittingsissues supplies and equipment to employeesrecord data regarding personnel action and work assignment and prepare periodic reports
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Steward/WaiterGoshen Hotels Jan 2017 - Dec 2017KenyaCleaning and setting tables and placing seasonal decorations, candles, and table cloths.Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender.Keeping menus clean and presenting them to customers.Stocking wait staff serving stations with napkins, utensils, trays, and condiments, and assisting the wait staff with all aspects of service.Clearing tables and preparing them for the next customers.Assisting in cleaning and opening or closing tasks.Scraping food from dirty dishes, pots, pans, plates, flatware, and glasses, washing dirty dishes, and putting them away.Assisting with sweeping, mopping, and polishing the restaurant, bar, kitchen, and equipment.Transporting used linen to or from the laundry or housekeeping section.Assisting with unloading and storing stock.
Simon Mwaniki Education Details
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Business Administration And Management, General
Frequently Asked Questions about Simon Mwaniki
What company does Simon Mwaniki work for?
Simon Mwaniki works for Al Mirqab Facilities Management
What is Simon Mwaniki's role at the current company?
Simon Mwaniki's current role is Facility management.
What schools did Simon Mwaniki attend?
Simon Mwaniki attended Alison, Moi University.
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2arystalifescience.com, yahoo.com
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1gmail.com
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1absonmotors.com
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