Simon N. Email & Phone Number

I am an experienced IT professional with a strong background in designing, implementing, and maintaining complex IT environments for diverse clients. My expertise spans server, network, and workstation administration, including remote and on-site technical support for hardware, software, and networking devices. I have significant experience in server administration (file services, Active Directory, GPO, DHCP, DNS, RDS) and administering cloud services like Microsoft 365 (Entra ID, Teams, SharePoint, Intune, Exchange, Purview, Defender).My approach to IT infrastructure emphasizes security and performance optimization. I have deployed security tools such as firewalls, mail filtering, endpoint management systems, and security patches to protect client environments. Additionally, I’ve implemented backup and disaster recovery solutions using Veeam to ensure data integrity and business continuity.I excel in advising clients on IT projects, including infrastructure upgrades to the cloud, system migrations, and integrations, where I oversee project execution. My skill in creating technical documentation and detailed reports ensures clear communication of incident resolution and system performance.I enthusiastically embrace AI tools like ChatGPT, Gemini, and Copilot, and am eager to expand my expertise while sharing insights in this rapidly evolving field.With a diploma in Information Technology from the Southern Alberta Institute of Technology, I developed infrastructure-as-code solutions using Azure Bicep and JSON ARM templates, gaining DevOps exposure through Azure Pipelines and GitHub Actions. I graduated with a 3.7 GPA and was awarded the Jason Lang Scholarship.My certifications include Microsoft 365 Administrator (MS-102), Palo Alto Networks Certified Network Security Administrator, and CCNA in Enterprise Networking, Security, and Automation. I’m also pursuing the Endpoint Administrator certification, which will form the Microsoft 365 Certified: Administrator Expert credential. My hands-on knowledge of Azure Cloud, Windows Server (2012 R2–2022), PowerShell, Cisco networking, Hyper-V, VMWare, and security and network tools makes me a versatile and capable IT professional.

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  Southern Alberta Institute Of Technology (Sait)

  Information Technology