Business consultant and specialist dedicated to studio/small business owners and group fitness management. Understanding the five pillars to running successful fitness products in your club/gym/studio/boutique: cost management, people and talent development, event and social media marketing, customer service, and product management.

Facilitate group classes.Leading studio events and courses. Facilitate teacher training and development events.

Les Mills BODYPUMP, Advanced Instructor Module (Elite Status)Les Mills BODYSTEPLes Mills BODYATTACK, Advanced Instructor Module (Elite Status)Les Mills GRIT SeriesLes Mills RPM, Advanced Instructor Module (Elite Status)Les Mills BODYBALANCE Fitness First ShockWaveFitness First BootcampFitness First Pro CyclingFitness First Freestyle Group TrainingFitness First Flow YogaSchwinn Indoor CyclingStudio Pilates MatworkBarre Attack

Contract Part-Time Group Fitness Manager to overlook the operations of the group fitness department. Key accomplishment during this secondment was achieving maximum efficiency within the group fitness department managing member experience within financial budget.Five key highlights during the role:- Injected more efficiency to the Maroubra Mind Body offering and timetable- Undergone implementation of new CRM and Payroll systems to local clubs- Managed and relaunched Phase 1 of the newly refurbished flagship club, Bond St Platinum- Trained and pipelined a new manager into the business- Championed local club’s national launch of BODYATTACK100, a major milestone member event

Multi-site multi-function product manager overlooking the operations and financials of group fitness department for two Fitness First clubs. Currently managing two very demanding Fitness First clubs: Fitness First Bondi Platinum and top group fitness penetration rate club Fitness First Bondi (The Edge) overlooking a swipe rate of 25,000 member use per month of just group fitness products at these two clubs. Previously managed Fitness First St Leonards & Newtown (June 2014-Dec 2014)Skills set and day-to-day operations include:1. Administrative- ensuring timely responses to customer queries through various platforms (email, face-to-face, social media, feedback form)- business compliance functions for the group fitness department 2. Financial Understanding and Budgeting- Payroll functions - Quarterly financial planing ad reporting including Profit & Loss and Balance Sheet review3. Leadership- Managing a top performing team of 60 - Identify potential and develop younger players in the team as part of succession planning4. Event Management - Planning, coordinate and taking lead of group fitness events - Be part of a winning team to run club and company level events5. HR Function- Strategic recruitment and retention of a high performing them- Implementing effective learning, development and training strategies for all levels of team6. Social Media Function- Content creating for social media platform, mainly Facebook- Liaison with National Social Media Coordinator and Marketing team to create highly engaging contents7. Front-of-house- Part of Black Label team, a premium service for members with dedicated laundering service and top-notch facilities- Regular front-of-house duties handling customer queries and assisting with solutions

Running small group training classes that are signature Fitness First programs branded as Freestyle Group Training.Execute Bio Age and fitness assessments on clients. Integrating new members of the gym with a Fitness Program. Conducting 1-on-1 sessions with clients to achieve their short- and long-term health and fitness goals.

Internal marketing strategies, production of in-house marketing visuals External communication liaison officerCo-ordinating group fitness events, driving member acquisition and retention strategies Managing social media platforms, driving engagement activity by 300% in the first month through targeted content marketing, digital publications and online referral marketing Leading publications of monthly newsletters, creative production of articles and content management for website

An audit officer for compliance on paperwork and eligibility for on-campus residential properties on the National Rental Affordability Scheme (NRAS). Audit process include identifying that the total amount of apartments on the NRAS rental rate match the amount agreed upon with the government and compliance that all residents applying for the NRAS rates are eligible with genuine supporting documents declaring income below the NRAS cut-off threshold.

Full Accounts Payable function, coding and processing of invoices payable, reconciliation of cash flow and financial statements with the Accounts Payable functionSecondment to Accounts Receivable; reduction of debt collectible by 64% over a 24-hour period across 4 business accounts. Event planning and management, regular coordinating of events of various scales with attendance ranging from 20 to 2000. Financial handling and reporting of the Community Spirit Program funds of up $200KLeadership and management function managing a team of 24 team members including the use of a balanced-scorecard to review annual performanceHR function including successful running a fully life-cycle recruitment drive with the size of 200 applicants including all logistics, panel selection and application selection criteria, identifying gaps in skills set and pairing up appropriate training and development

Data analysis and capturing market data into case studies