• Heading the innovation department, reporting to the Director of Centre of Excellence, and managing a team of 5 direct reports (Subject matter experts across Project Management, Technical, Performance and Audit). • Developing and executing the vision, strategy and roadmap for the Centre of Excellence in alignment with the company goals and industry trends. • Proactively identifying technologies to improve operation efficiency and develop new products for clients.• Driving continuous improvement initiatives to enhance operational efficiency, optimize resource utilization and streamline processes. • Managing several POCs/pilots in AI, IAQ and energy efficiency in coordination with Veolia HQ in Paris. • Developing strategies to meet set contractual deliverables for all energy and IFM contracts.• Staying abreast of emerging trends, technologies and regulatory developments within the energy domain, providing credible insights and recommendations to senior leadership. • Fostering a culture of innovation, knowledge sharing and professional development within the Centre of Excellence team.• Conducting audits and implementing a risk management process to mitigate potential threats to the business and reduce financial penalties by 30%.• Managing multi-channel based solutions to support projects in energy and manpower efficiencies, maintenance optimization (CBM) and project performance. • Consistently interacting with 300+ clients to improve customer satisfaction, contract retention and revenues. • Maintaining Enova NPS at 30% above Veolia group target.• Developing a green and sustainable consulting as a new service for clients (LEED, WELL, TRUE, ESG) that secured 15 projects in the 1st year.• Establishing, tracking and monitoring KPI’s and SLA’s to measure suppliers, strategic procurement team performance and business/users’ performance in the tender/quotation process cycle and capability management.

• Full responsibility for spearheading the Expo2020 contracts portfolio.• Managing a team of 300+ staff to achieve operational excellence.• Identifying and assessing potential risks associated with program vendor contracts. • Developing strategies to mitigate risks and ensure contract compliance. • Constantly being informed about changes in regulations and industry standards which may impact contracts. • Communicating contract terms and conditions to stakeholders and ensuring understanding. • Drafting, reviewing, negotiating and finalizing a variety of contracts including procurement, service agreements and vendor agreements.• Ensuring contracts comply with company policies, legal requirements and industry standards, whilst minimizing risks and maximizing opportunities. • Awarded “Expo2020 Best Service Provider”. • Managing an annual budget of 10+M$ whilst identifying opportunities for cost savings and optimization to ensure alignment with program budget. • Achieving a profit 50% above company's target.• Implementing a Zero based budget to maintain project's margin despite a revenue drop by 30% due to Covid impact on client's business.• Ensuring compliance with contractual obligations, regulatory requirements and internal policies and conducting regular audits and assessments.• Providing regular updates to leadership on the status of contracts and vendor relationships. • Preparing and analyzing reports, dashboards and performance metrics to track, progress and identify trends and provide insights to senior management. • Acting as subject matter expert, advising on matters related to operations and scaling current processes.

• Responsible for managing a team of 100+ staff and overseeing the daily operation of a large portfolio of assets including malls, 5 stars hotels, high-end offices and industrial plants. • Deploying energy performance solutions for 3 projects with 0 CAPEX investment leading to a saving of 10% in utilities consumption. • Executing an in-housing strategy to increase staff capabilities, resulting in 20% saving in subcontractors' costs.• Proving leadership in managing delivery of facilities objectives, streamlining internal processes, and reducing operation expenses while improving the service delivery.• Develop and establish fiscal year objectives and targets for facilities management.• Utilizing knowledge of facility management strategies to proactively anticipate needs based on industry trends.• Creating and maintaining a departmental dashboard to provide a clear overview of current tasks and performance metrics.

• Managing a team of 50+ staff and overseeing the daily operation of 3 Majid Al Futtaim malls.• Implementing an optimization and monitoring tool, resulting in 15% increase in the technical team productivity.• Developing the O&M plan of Majid Al Futtaim first ever solar PV plant (500MW).• Performing precise engineering calculations using theoretical methods as well as computational simulations.

Acquired by Veolia in May 2015, Altergis offers a global range of energy services ,thermal, electric, renewable, from design to operations and maintenance for local authorities, housing, health, tertiary and industrial sectors, generating a turnover of €70 million euros and employing 400.

• Leading the development of a hybrid smart storage system for renewable energy projects, consisting of a mix of battery and hydraulic solutions to meet energy demands and network regulation in the French Caribbean islands. • Simultaneously managing 2 projects for the installation of 9 wind turbines (total capacity 2.5MW) and solar panels with a storage solution of lithium ion battery of 550Kwh.