Simon Oconnor Email & Phone Number

Twickenham

In this role, I look after clients who have existing policies with us, by communicating by phone or email. This includes doing any mid term adjustments such as a change of vehicle or change of address. I also check documents received from clients in relation to their policies. Liaising with Insurance companies in relation to the clients policy. Dealing.

Sunbury, Surrey, United Kingdom

Dealing with Clients and Insurance Companies in relation to the Cancellation of insurance policies. Setting up payment plans for clients who cannot afford to pay any Cancellation fees in full. Collecting payments by card or BACS. Dealing with complaints in a professional manner. Maintaining debt diary and emails. Training of new staff. Full compliance with.

Sunbury, Surrey, United Kingdom

Checking all files that has been sold from the Insurance agents match with the details we have on the system. To make sure all account pages are correct. Sending documents to clients by email. Dealing with emails from other departments and making sure that Quality Control logs are updated. Full Compliance laid down by the Financial Conduct Authority and.

Sunbury, Surrey, United Kingdom

Checking documents received from Clients in relation to their Insurance policy. Communicating to Clients by phone and email in relation to their documents and informing them of the time frame needed. Issuing Cancellation notice if documents are not in on time. Liasing with Insurance Companies in relation to Clients policy. Dealing with emails from other.

Kingston Upon Thames, Greater London, United Kingdom

Training of the team with regards to the prevention of external and internal loss. Also liaising with the police,Town centre management and under cover detectives in relation to known assailants. Also managing the sales floor, doing staff training, processing damage stock, cashing up and merchandising stock. Also delivering good customer service.

Wimbledon

Delivering good customer service, sorting, pricing and merchandising of donations ons. Admin including cashing up, staff training, Running the store in the absence of the manager, and covering other stores at the request of the Area Manager.

Teddington, Greater London, United Kingdom

Delivering good customer service, merchandising, staff training, admin, health and safety, working to KPI's, fully qualified on the fitting off children’s shoes

Putney

Delivering good customer service, merchandising, staff training, admin, health and safety, working to KPI's, and covering other stores as required.

Harrow, United Kingdom

Delivering good customer service, merchandising, staff training, admin, health and safety, working to KPI's, and covering other store as required.

Surbiton, Greater London, United Kingdom

This was my first full time job after leaving School. I started as a Sales Assistant learning about delivering good customer service, as well as learning about all aspects of the shoe trade and management. Three months into this role I was promoted to Senior Sales Assistant and by 1992 I was promoted to Supervisor. In 1995 I was promoted to Store Manager.

Nvq Level 2 In It

Education record