Simon Oldcorn Email & Phone Number

Newport, England, United Kingdom

Expansion of the Systems Manager role, incorporating the management of all contracts across the business. Developed and implemented a contract management process, tracking, managing and auditing renewal dates across the business.Reviewed existing contracts and renegotiated new agreements across IT, Telecommunication, Digital Communications, Marketing.

Newport, England, United Kingdom

Accountable for the management of 3rd party systems suppliers and responsible for all new and existing software systems including but not limited to Sage X3 ERP, Claromentis Digital Workplace.Developed strategic road map and planned the release of projects in-line with business vision and current needs.Ownership of the yearly department budget across both.

Newport, Shropshire, United Kingdom

Designed, developed and implemented a brand-new group wide intranet working directly with Claromentis (product partner), ensuring alignment to individual department requirements, covering the multifaceted and diverse global employee base.

Nationwide

Leading a remote team of consultants during a period of change within the bank, delivering a variety of solutions from initiation to support the transformation of Personal Banking to a new way of working in line with business strategy.

Nationwide, United Kingdom

Product Owner for the Performance Management strategy across the Closed Loop Feedback (CLF) programme, defining vision, strategy and road map. Implementing principles and solutions to support the embedding of CLF across the Personal Banking business. Educated and reinforced scrum methodology / agile framework to team members and stakeholders.Acted as Scrum.

Nationwide, United Kingdom

Leading business consultants through the end-to-end delivery of customer focused solutions using Service Design and Lean techniques supported by applying PRINCE2 and Agile methodologies.

Nationwide, United Kingdom

Delivery of Lean methodology within the business by conducting in-depth analysis, identifying areas for improvement driving towards Helpful Banking Commitments within the Customer Charter.

Telford, United Kingdom

Implementing transformational change within CMS Telford embedding Lean tools and techniques.

Telford, United Kingdom

Management of a Secured Litigation team of 15 staff dealing with complex litigation files, including property repossession. Led the team through the implementation of the new infrastructure leading to capacity creation of 9 FTE whilst achieving excellent customer and business metrics including management of risk and issues through themed risk reviews.

Telford, United Kingdom

Liaising with professional bodies such as Solicitors, Accountants and customers; negotiating substantive effective repayment arrangements, while considering financial and personal circumstances of customers, preventing the initiating of legal proceedings against debtors.

Shrewsbury, United Kingdom

Completion of BMW service technicians apprenticeship, including NVQ level 2 & 3 in Light Motor Vehicle Repair and Maintenance