Simon Hughes Email & Phone Number

Shrewsbury, GB

United Kingdom

Providing guidance to clients and potential customers in defining their business goals and working collaboratively to create a strategic plan with actionable steps to achieve those objectives. Also developing best practice collateral and training materials to help customers achieve outcomes using Ardoq.

Shropshire, England, United Kingdom

• Working with business and IT leaders, delivering IT Transformation through:
• Clarifying Business Strategy
• Business Capability Modelling to align IT to business need
• Defining IT Strategy to underpin business goals
• IT Operating model reviews
• Enterprise Architecture maturity reviews

York, United Kingdom

• Appointed to set up the Innovation function, building a portfolio of innovative technology experiments to enable our Claims strategy for automation and a transformed customer experience.
• Monitoring emerging innovative technology solutions, market trends and competitor insights to ensure a continuous pipeline of new innovations to test through standalone experiments.
• Driving experiments to completion, pulling together the relevant resources to deliver, as well as sharing and promoting successes with key stakeholders to shape future deployment roadmaps.
• Maintained a focussed approach to success criteria for innovations including costs, timelines and ability to meet key objectives and drive business value.

York, United Kingdom

• Defined and implemented global Architecture Technology Standards for Digital, Data, Hosting, Security and Finance enabling estate simplification, cost reduction and volume purchasing discounts.
• Global responsibility for architecture governance across Aviva markets, chairing global forums for strategic direction setting, local deviations from strategy and ratification of new standards.
• Collaborated with Aviva architecture teams across the UK, Canada, Europe and Asia to drive standardised approach to architectural artefacts, processes and reporting.
• Created enterprise strategies for service monitoring and service management tooling, engaging senior stakeholders to gain £3.75m of funding, then providing strategic oversight of implementation.

York, United Kingdom

• Successfully managed the delivery of a portfolio of infrastructure deployments to support UK Life IT systems (typically £3-£6m p.a.), interfacing between the business and IT teams to facilitate successful delivery.
• Performed early consultancy and analysis to identify infrastructure impacts from business initiative, whilst developing and leading a team of Solution Architects to work effectively across multiple deployments.
• Developed a broad technical understanding of all Aviva infrastructure platforms, with responsibility for acting as the initial point of contact for projects requiring IT infrastructure.
• Shaped the future pipeline of infrastructure change, providing solution guidance, estimating and demand overview.

York, United Kingdom

• Esteem is a specialist managed services provider for IT infrastructure, designing, implementing and managing IT systems for organisations. The company consisted of three divisions covering Sun Solaris Systems, Windows.
• Leading three teams of technical professionals responsible for system implementation and customer support.
• Growing the team from 8 to 32 people across three locations providing national coverage.
• Developing service excellence to support the accreditation as a Microsoft Gold Partner.
• Supporting account managers in engaging key customers to secure new business.

Leeds, United Kingdom

• Aqumen were a Facilities Management company providing site management services to more than 60 sites nationwide.As IT Manager, I had responsibility across Technical Services, Helpdesk and Software Development teams:
• Developing and maintaining Facilities Management software used internally and sold commercially to third parties.
• Providing first line support for all hardware and software calls for our internal and external customers.
• Installation and maintenance of software and hardware on-site nationwide.Key Achievements and Responsibilities:
• Rapid career progression from assistant Technical Support Manager to overall IT Manager within three years.
• Defining and setting standards for IT hardware and software, later adopted by the parent company John Mowlem Construction.