Simon Parle Email & Phone Number

Chepstow, Wales, United Kingdom

• Managed a 23,125 sq ft distribution and service centre, overseeing 24,000+ server-based and electrical mechanical machines across 9,000+ sites in Wales, Southwest, and East England.
• Led a team of 24 engineers in hardware/software deployment, equipment installation, on-site repairs, and workshop refurbishments.
• Managed the refurbishment process, evaluating costs and determining ROI, while ensuring efficient deployment of new tech across client sites.
• Conducted thorough risk assessments and enforced Health & Safety protocols, including fire safety, asbestos checks, equipment inspections, and staff training at depot and on site.
• Maintained 100% stock control accuracy for over 1,000 machines, completing quarterly audits and managing spare parts inventory.
• Directed large-scale projects for software/security updates, collaborating with internal teams and external vendors to meet deadlines.

Midlands, South West, South wales.

• Led a team of 14 service engineers for the Mecca Bingo account, covering areas from the North, Midlands, and Southwest.
• Oversaw the servicing of over 1,000 machines at Mecca Bingo locations, managing site refurbishments to upgrade to server-based machines and network terminal wiring.
• Responsible for ordering parts and ensuring the ongoing maintenance of all machines.
• Led the training and development of service engineers.
• Conducted risk assessment surveys for new builds and large-scale installations.
• Attended meetings and prepared KPI reports for Mecca Bingo management.

Cardiff, Bristol

• Responsible for co-coordinating the most effective planning and utillisation of staff, machines, spares and staff resources, with particular emphasis on training and supervision of the Field Service Engineer. My role.
• Duties included recruitment and disciplinary matters.
• Arranging team briefings with my team, where we would meet and discuss any issues that may have arisen.
• Arranging meetings with site managers at Customer premises to resolve any issues they may have had.
• Communicating with all levels of Personnel within Leisure Link.
• Ensuring regular vehicle checks were conducted within the team, and accident debriefs conducted whenever applicable/necessary.

Education record

Education record