I believe a calm-under-pressure and hands-on approach is vital to the successful delivery of rapid, solution-focused services to meet customers’ needs.With 20 years experience and expertise within the maintenance sector, I am today responsible for the Mossvale’s Maintenance Division. One of my key contributions is coordination of the team. I am a people-person and have developed strong relationships throughout the business.When I joined the maintenance team it was small, with six operatives. In my 21 years with the business, the team has grown to 40 or so operatives. I have been central to how the business has evolved to what it is today.Experience:I believe a calm-under-pressure and hands-on approach is vital to the successful delivery of rapid, solution-focused services to meet customers’ needs.With 20 years experience and expertise within the maintenance sector, I am today responsible for the Mossvale’s Maintenance Division. One of my key contributions is coordination of the team.Mossvale are one of the only contractors to offer Construction, M&E and Maintenance under one roof.I’m responsible for the Maintenance Division, which offers services mainly to the public sector, and especially Birmingham City Council through three Framework contractors. The long-standing relationships with both end-user clients and framework contractors is one of the reasons I love the role.