Simon Perkins

Simon Perkins Email and Phone Number

Chief Operating Officer at World of Books Group @ World of Books Group
warwickshire, warwickshire, united kingdom
Simon Perkins's Location
Greater Nottingham, United Kingdom
Simon Perkins's Contact Details

Simon Perkins personal email

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Simon Perkins phone numbers

About Simon Perkins

A widely experienced, ambitious and creative individual, I have a proven track record at Executive Board level within both large corporate environments and in building businesses from scratch. I consider myself to be a proven business leader specialising in Operations, Change, Sales, Strategy and People Management. I offer experience in designing, building and implementing target operating models alongside offshoring, outsourcing and fundraising expertise. I have experience of leading businesses within regulated environments and operating within mandated frameworks. Delivering brilliant customer experiences and creating cultures that people want to be part of is what gets me out of bed in the morning. I am an excellent communicator with drive, enthusiasm and confidence. Highly organised and with strong problem-solving skills. I thrive in a team environment, collaborating with and learning from those around me. I also make a mean omelette.

Simon Perkins's Current Company Details
World of Books Group

World Of Books Group

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Chief Operating Officer at World of Books Group
warwickshire, warwickshire, united kingdom
Website:
worldofbooks.com
Employees:
168
Simon Perkins Work Experience Details
  • World Of Books Group
    Chief Operating Officer
    World Of Books Group Mar 2020 - Present
    Coventry, England, United Kingdom
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  • Tonik Energy
    Building Something Brilliant
    Tonik Energy Apr 2016 - Mar 2020
    Birmingham, United Kingdom
    Co-leading a Start-Up with big ambitions to bring new thinking to the UK energy market. Small, Smart, Agile and Obsessed with delivering exceptional customer experiences. Why be the same as everyone else? In the evenings I continue to moon-light as a Dad however this role does not generate an income.
    View
  • Rsa
    Head Of Operations (Intermediated Business)
    Rsa Nov 2015 - Apr 2016
    United Kingdom
    During the day I work with an amazing team of people on a mission to build the UK's best customer experience. We are focussed on creating a brilliant omni-channel sales and service proposition for our domestic insurance customers. We work in partnership with some of the UK's biggest and best companies including John Lewis, Tesco, Marks & Spencer and HRG. By night I am Head of Bedtime Stories, Director of Piano Practise and CEO of Homework (incl. maths and spelling mock tests).
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  • Countrywide Estate Agents
    Operations Director
    Countrywide Estate Agents Apr 2012 - Oct 2015
    Responsible for leading the operational functions that supported a 1000-strong branch network spread across the UK. These specific functions included Back-Office Processing Centres, Call Centre, Business Change Programme, Strategic Development, Customer Experience, MI, Regulatory & Compliance and Training & Development.
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  • E.On Uk
    Head Of Smart Metering Centre Of Excellence
    E.On Uk Feb 2011 - Apr 2012
    I was given a once-in-a-lifetime opportunity to develop a brand new customer service operation for the forth coming era of smart metering within the UK energy industry. I was tasked with creating a new generation customer service team that would provide best in class support to customers that had smart metering installed within their homes and businesses.From re-engineering of processes through to cultural development within the centre itself we set about creating a new operation that people wanted to be a part of. A centre based on the ideas of everyone involved and an operation that genuinely put the customer at the heart of everything that it did. It was a blast and i loved every minute.
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  • E.On Uk
    Head Of New Connections
    E.On Uk Jan 2008 - Feb 2011
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Simon Perkins Skills

Change Management Customer Service Operations Management Customer Experience Contract Negotiation Culture Change Sales Operations Call Centers Business Strategy Call Center Development Business Development

Simon Perkins Education Details

Frequently Asked Questions about Simon Perkins

What company does Simon Perkins work for?

Simon Perkins works for World Of Books Group

What is Simon Perkins's role at the current company?

Simon Perkins's current role is Chief Operating Officer at World of Books Group.

What is Simon Perkins's email address?

Simon Perkins's email address is si****@****oks.com

What is Simon Perkins's direct phone number?

Simon Perkins's direct phone number is +44 333 344*****

What schools did Simon Perkins attend?

Simon Perkins attended University Of Warwick, University Of Warwick - Warwick Business School.

What skills is Simon Perkins known for?

Simon Perkins has skills like Change Management, Customer Service, Operations Management, Customer Experience, Contract Negotiation, Culture Change, Sales Operations, Call Centers, Business Strategy, Call Center Development, Business Development.

Who are Simon Perkins's colleagues?

Simon Perkins's colleagues are Andreea Balan, Mark Chaleston, Scott Young, Kanchan Kale, Sarah Clements, Kamil Gogolczyk, Diana Ungureanu.

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