Simon Pile Email & Phone Number

Milton Keynes, Gb

Milton Keynes, England, United Kingdom

Castle Ashby, England, United Kingdom

Govern all aspects of Digital Merchandising, including site structure, product set up, the building of email campaigns and any tactical activity across the 3 wine sites and 2 lifestyle sites to maximise conversion and AOV. Heading up the day to day management of the websites and implementing new features where possible to drive conversion and sales. Building and managing audience lists in MailChimp. • Conducted a full review of all data on the 3 websites to identify and correct missing or incorrect information. • Working with our development partner to ensure any technical issues were flagged and tracked through JIRA and worked through to a new release fix. • Managed all aspects of email campaigns, increasing customer interaction and conversion.• Continuous improvement of the sites and the customer journey where possible using the Magento 2 platform whilst minimising costs.• Implement best practices to ensure integration of tactical activity and the digital journey such as PPC (Pay Per Click advertising), PLA (Product Listing Advertising), and GDN (Google Display Advertising).

• Manage online visual merchandising. Ensuring products are displayed to maximise trade whilst maintaining brand considerations.• Managing search redirects and failed search terms to increase traffic and identify range gaps and site merchandising to increase conversion.• Managing the weekly tactical activity and ensuring it is communicated and implemented right first time.• Ensuring all above the line activity is captured on email and the digital journey e.g. PPC (Pay Per Click advertising), PLA (Product Listing Advertising), and GDN (Google Display Network Advertising). • Ensuring all mailer, press and email products are online and are signed off and managed in high traffic areas to aid customer awareness and drive conversion and sales. • Managing projects such as the recently released flooring visualiser, liaising with our Development and Digital Content teams and the Creative Agency and Supplier responsible for the tool to launch ahead of schedule. • Working with the commercial teams, content team and the PIM team to land range reviews online to coincide with launch marketing.• Managing the homepage nominations and brief content & design for the weekly and adhoc changes.• Monitoring internal price changes for impacts to any placements or banners which are live on the site. • Monitoring competitor emails and alert the relevant teams to new promotions. • Optimising on site recommendations using the Rich Relevance tool to increase average order value (AOV).• Reviewing product set up and correcting as necessary to prevent lost orders through system errors and disappointed customers.

Milton Keynes, United Kingdom

• Managing the day to day activity for Homebase on the eBay platform, delivering sales and profit targets. • Working with eBay and the commercial team to produce a promotional plan to drive sales and communicate these through email to 10 million customers. • Responsible for online trading for the Home, Utility & Lighting categories valued at £6.2m.• Developing and refining customer journeys, managing availability & richer content, promotional pricing, achieving sales margin and conversion targets. • Identifying high bounce and exit rate issues and refining the customer journey to reduce these. • Responsible for managing the relationship between eBay, the middleware provider and the Call Centre.• Managing brand shops & sourcing funding from the commercial teams and communication to the customer base through the utilisation of social media, email, PPC (Pay per Click advertising), PLA (Product listing advertising), and GDN (Google display network advertising).

Milton Keynes, United Kingdom

• Responsible for supporting the buyers on a number of Garden ranges. Working alongside the buyers and suppliers such as Westland, Scotts, RSPB, Stanley Black+Decker, Bosch and Karcher to provide a market leading offer to customers and delivery of strategic and financial targets.

Victoria, London

• Responsible for ensuring suppliers were paid correctly, promptly and accurate charging of the cost to the central buyers. This involved building relationships with the key stakeholders, merchandising, agents and suppliers. I acted as a link between our buying offices, distribution centres as well as the shipping and accounting sections. Any discrepancies were followed up with the relevant division. I also used International terms of trade and payment, (INCOTERMS) on a daily basis.

Bsc Hons, Environmental Science

Activities and Societies: Golf team

A Level