Simon Pointer Email & Phone Number

Canberra, Australian Capital Territory, Australia

My role on this project was to develop the high-level, detailed level and security architecture documentation for the implementation of the HP Service Manager 9.4 and its associated applications.Reporting directly to the Director of ICT Service Management, I was responsible for producing High Level and Detailed Level Design documentation in accordance with.

Canberra, Australian Capital Territory, Australia

• Develop Architecture Artefacts in support of the design, production and implementation of the Job Commitment Bonus Scheme and the enterprise wide Master Data Management projects.
• Analyse the current environment to determine how best to port Metadata, Reference Data and Customer Data from a disparate collection of databases and data warehouses into a single SAP CRM/ERP/MDM/BI environment.
• Contribute to the development of technology and data governance procedures for the ongoing operation of both the Job Commencement Bonus and the Master Data Management project.
• The facilitation of team engagement between departmental ICT staff and SAP product and services organisations.
• Analysis, design and publications of Systems Solutions for business and technology strategies.
• Examination of the information processed by SAP ERP / MDM in order to determine any impacts brought about by the introduction of SAP ERP to the department’s ICT infrastructure.