Simon Puchaux
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Simon Puchaux Email & Phone Number

Bilingual (FR/EN) Senior Software Support Analyst with a focus on MDM/EMM implementation at SOTI
Location: Glasgow, Scotland, United Kingdom 4 work roles 1 school
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Current company
Role
Bilingual (FR/EN) Senior Software Support Analyst with a focus on MDM/EMM implementation
Location
Glasgow, Scotland, United Kingdom
Company size

Who is Simon Puchaux? Overview

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Quick answer

Simon Puchaux is listed as Bilingual (FR/EN) Senior Software Support Analyst with a focus on MDM/EMM implementation at SOTI, a company with 1193 employees, based in Glasgow, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Simon Puchaux.

Simon Puchaux previously worked as Senior Software Support Engineer at Soti and Technical Support Engineer at Soti. Simon Puchaux holds Web Design, Web Page, Digital/Multimedia And Information Resources Design from Objectif 3D.

Company email context

Email format at SOTI

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SOTI

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Profile bio

About Simon Puchaux

Technical Support Engineer @SOTIIT/Security enthusiast.Certified CompTIA A+ , Microsoft Azure AZ-900 and SC-900.Long term vision to work in Cloud / Security / Administration and eager to gain as much experience as possible - covering all elements of IT.Dedicated, passionate and doubtless about my success.Open to conversations, advice, recommendations, jobs offers and anything in between.

Current workplace

Simon Puchaux's current company

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SOTI
Soti
Bilingual (FR/EN) Senior Software Support Analyst with a focus on MDM/EMM implementation
mississauga, ontario, canada
Website
Employees
1193
AeroLeads page
4 roles

Simon Puchaux work experience

A career timeline built from the work history available for this profile.

Senior Software Support Engineer

Current

United Kingdom

Now an experienced software Engineer driving impactful results for top EMEA accounts. Working on more complex issues and solve key business challenges as well as building strong client partnerships.

Apr 2024 - Present

Technical Support Engineer

Current

France

  • Providing superior remote post-sales technical support for SOTI software products, ensuring SLAs and KPIs are being met.
  • Configuration of AWS and Azure cloud servers, including the configuration of OS images & SQL databases, network & firewalls, and certificates.
  • Investigating issues reported by customers using log file capturing & analysis as well as network monitoring while working collaboratively with internal stakeholders to see through to resolution.
  • Manipulating and maintaining databases by utilising complex SQL queries, live editing, backup, cloning and migrations.
  • Integration of Active Directory, Azure AD and LDAP to provide SSO and unique user specific access.
  • Using various device types, such as Android, iOS and Windows (Server, 10/11 and CE) to replicate customer environments in order to reproduce and troubleshoot issues.
Apr 2023 - Present

First Line Support

Montpellier, Occitanie, France

-Extensive understanding of Office 365 and operating systems to be able to deal with a broad range of customer incidents-Experience in supporting Hardware, PCs, laptops, printers-RDP troubleshooting on end user computers-Daily use of virtualization platforms such as Citrix Workspace / VMware-Experience in supproting basic Networking issues.

Nov 2022 - Apr 2023

Business Owner

Star Walks

London

Built my own Dog Care business from the ground up, resulting in managing 40+ clients. Excellent time management required, planning and customer relationship management. Managed all budgets and accountancy.

Jan 2018 - Sep 2022
Team & coworkers

Colleagues at SOTI

Other employees you can reach at soti.net. View company contacts for 1193 employees →

1 education record

Simon Puchaux education

  • Objectif 3D
    Web Page, Digital/Multimedia And Information Resources Design
FAQ

Frequently asked questions about Simon Puchaux

Quick answers generated from the profile data available on this page.

What company does Simon Puchaux work for?

Simon Puchaux works for SOTI.

What is Simon Puchaux's role at SOTI?

Simon Puchaux is listed as Bilingual (FR/EN) Senior Software Support Analyst with a focus on MDM/EMM implementation at SOTI.

Where is Simon Puchaux based?

Simon Puchaux is based in Glasgow, Scotland, United Kingdom while working with SOTI.

What companies has Simon Puchaux worked for?

Simon Puchaux has worked for Soti, Computacenter, and Star Walks.

Who are Simon Puchaux's colleagues at SOTI?

Simon Puchaux's colleagues at SOTI include Alexander Koch-Mehrin, Petar Tchelebiev, Man Hoi Wong, Jiří Tillman, and Basith P.

How can I contact Simon Puchaux?

You can use AeroLeads to view verified contact signals for Simon Puchaux at SOTI, including work email, phone, and LinkedIn data when available.

What schools did Simon Puchaux attend?

Simon Puchaux holds Web Design, Web Page, Digital/Multimedia And Information Resources Design from Objectif 3D.

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