I led the digital transformation of this global finance company, replacing legacy paper-based systems with scalable IT solutions, directly in aligning with data centre and trade floor support.• Utilising my expertise in solutions architecture and requirement management, I led international remote development teams to create bespoke systems with a focus on solution design. This included the strategic integration of cloud technologies and remote-based systems. • I designed, developed and engineered systems that automated end-user tasks and administrative functions, including trader and back-office support, thereby achieving regulatory compliance and operational resilience.• My role included comprehensive gap analysis and delivery planning to meet technology-specific regulations, akin to the responsibilities of the "Solutions Architect and Cyber Security Specialist" role.• I established secure and efficient workflows, incorporating e-signatures and automated document management, to advance technology thought leadership and transform organisational ways of working.• I played a pivotal role in cybersecurity, implementing robust policies and managing server, network, and end-user compute environments, similar to the activities in the job description.• I was responsible for out-of-hours maintenance and change control activities, ensuring seamless service and meeting key performance indicators, fulfilling the mandate to provide impeccable service to users.• To ensure sustainable capabilities, I created a comprehensive training curriculum for staff across departments, complete with manuals and videos, preparing them for the new digital landscape.

• I work with a variety of clients in the retail, logistics, insurance and charitable sectors to support and facilitate achievement of their desired outcomes.• Using ITIL and Togaf design principles I interview clients to understand their requirements and draw up a Statement of Works (SoW). Once approved, I undertake a High-Level design (HLD) before consulting with the internal Technical Design Authorities to complete the Low-Level Design (LLD).• I coordinate workshops with customers and technical resources to whiteboard out requirements and discuss potential solutions, to ensure we find the best possible solutions to achieve their desired outcomes.• These design sessions account for all customer infrastructure needs and include desired third party applications, partnerships or external development teams. • I am responsible for drafting the commercial elements within the SOWs, based on contractual rates and projected effort to undertake each project.• Governance and information security are a key design principle which ensures we meet each customer's required standards.

• Joined a new team with the goal of virtualising and migrating 36 UK headquartered agencies into the CDS data centres with their agencies, spanning 24 countries throughout Europe and Asia.• Initially setup the Managed Work Order ticket system using BMC as there were not any formalised systems in place to manage the work. This was done in conjunction with my US team members.• This MWO process was managed through travelling to the US and interviewing all the team members in the CDS technical team to ensure I understood and captured each task accurately and sequentially. After implementation we rolled the system out across the UK and US to manage all work packages.• My role was to meet every agency, do a technical deep dive to understand all their hardware, software and business systems.• I discussed with the agencies what their desired Target State was, performed a Gap Analysis and returned a proposal to the business units for review and approval. Often requiring a new build, a data migration was the preferred choice to facilitate upgrading OS and software while decommissioning the physical infrastructure.• From this point I would design a low level technical design to manage the move which often happened in stages.• These stages include Network Transport (MPLS, VPN), Infrastructure build (Context, NAT, ACLs), Physical lift and shift (Servers, SANs, iSCSI, Caching Appliances), before a phased on-boarding through either P2V, V2V or rebuild and migration.• I am also architecting any new request that comes in from an agency, for which I do the low level technical design for every solution. These vary from new physical servers, storage arrays, a virtual server to virtualised SharePoint farms. This list of requests is extensive.• In Bankside I was not involved with the desktop moves unless they were high performance systems that required fibre channel between the desktops to the agency storage arrays.

• I started as a Technical Consultant within the data centre but achieved promotion to Operations Manager within four months after successfully correcting various problems with the HMC 4.0 platform.• Spearheaded myriad technical projects within the business to expand the customer base across new markets in countries including Kenya, United Arab Emirates, Uganda, Nigeria and South Africa.• Upgraded the network from Server 03 to 08 R2 in a Hyper V environment, and moved HMC 4.0 to Exchange 2010.• Oversaw the implementation of various systems, including SharePoint 2010, ISA 2010 and automated patch management using WSUS and HPOM.• Supervised staff training on the ITIL process as well as managing the process of Incident, Problem, Change, Release Management via BMC.• Designed and implemented solutions for customers throughout the telcos’ banking and government sector, utilising multiple vendor product sets.

• • Designed and implemented flexible solutions to meet budgetary requirements and achieve sustainable growth, whilst liaising extensively with clients to establish dates for future projects/• Sourced all required project components, i.e. cabling and third party vendor products, whilst negotiating outsourced functions such as internet connectivity, voice recorders, off-site backups and telecom systems.• Recruited a team of technical staff to project manage solution implementation; I acted as the first point of contact for clients and was the sole senior resource on each project.• Trained members of the IT team upon project initiation to ensure their full understanding of the solution.• Prepared and delivered progress reports to all levels of the business throughout the project lifecycle, including regular trips into Europe and Scandinavia for larger projects.• Worked extensively on behalf of financial companies to develop paperless systems aimed at improving efficiency and productivity. • Oversaw all business case analysis and software design, which required a detailed understanding of compliance and settlements departments in equity brokerages.• Assessed business requirements and managed software changes; for example, development in SQL, Visual Basic and .Net, etc. • Rolled out paperless systems in five different countries and, once implemented, developed training manuals and courses and provided training to staff members in a board room setting• Managed numerous website development projects; acted as a communications conduit between developers and the business; dealt with SEO and PPC when required.