Simon Read Email and Phone Number
Simon Read work email
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Simon Read personal email
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I am a customer experience expert with over 15 years of experience in the retail sector. Having worked extensively across the travel and banking industry I am passionate about improving the environment of my team to create a great customer experience and leading people to and create a high performing team. Through my experience in the retail and banking industry I have developed my leadership skills by working in a broad spectrum of retail and management environments. I possess a good eye for detail, am an effective communicator with people from all walks of life and have strong coaching and leadership skills.
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Operational Excellence ManagerAnz Oct 2021 - Present -
Business Excellence ManagerAnz May 2020 - Oct 2021 -
Workforce Optimization AnalystAnz Mar 2019 - May 2020 -
Assistant ManagerAnz Sep 2018 - Mar 2019Ballarat, Australia- Assist the branch manager in the day to day operations of the branch- Assist the branch manager in organizing, planning and implementing strategies and new ideas and Ensure schedules and objectives are met- As a leader ensuring I consistently drive the motivation within my branch by being passionate and engaging with the staff to increase productivity and achieve our branch results. - Increase staff engagement in Meetings and huddles- Work hand in hand with the Branch manager,… Show more - Assist the branch manager in the day to day operations of the branch- Assist the branch manager in organizing, planning and implementing strategies and new ideas and Ensure schedules and objectives are met- As a leader ensuring I consistently drive the motivation within my branch by being passionate and engaging with the staff to increase productivity and achieve our branch results. - Increase staff engagement in Meetings and huddles- Work hand in hand with the Branch manager, and provide coaching and constructive feedback where necessary for all staff members.- Writes and Approves mortgage loans by examining application and supporting documentation, estimating credit-worthiness of each customer and calculating repayment risk.- Developing strong relationships with customers to drive repeat business and advocacy- Adhering to ANZ policies, processes and external regulatory requirements - Consistently being a Role model by providing positive reinforcement with a strong customer focus. - Work collaboratively with and through colleagues to drive team performance and quality customer outcomes. Show less -
Assistant ManagerAnz Jul 2017 - Sep 2018Southland- Assist the branch manager in the day to day operations of the branch- Assist the branch manager in organizing, planning and implementing strategies and new ideas and Ensure schedules and objectives are met- As a leader ensuring I consistently drive the motivation within my branch by being passionate and engaging with the staff to increase productivity and achieve our branch results. - Increase staff engagement in Meetings and huddles- Work hand in hand with the Branch manager,… Show more - Assist the branch manager in the day to day operations of the branch- Assist the branch manager in organizing, planning and implementing strategies and new ideas and Ensure schedules and objectives are met- As a leader ensuring I consistently drive the motivation within my branch by being passionate and engaging with the staff to increase productivity and achieve our branch results. - Increase staff engagement in Meetings and huddles- Work hand in hand with the Branch manager, and provide coaching and constructive feedback where necessary for all staff members.- Writes and Approves mortgage loans by examining application and supporting documentation, estimating credit-worthiness of each customer and calculating repayment risk.- Developing strong relationships with customers to drive repeat business and advocacy- Adhering to ANZ policies, processes and external regulatory requirements - Consistently being a Role model by providing positive reinforcement with a strong customer focus. - Work collaboratively with and through colleagues to drive team performance and quality customer outcomes. Show less -
Personal BankerAnz Sep 2015 - Jul 2017Southland•Work collaboratively with and through colleagues to drive team performance and quality customer outcomes •Analyze customers life and banking goals to help them achieve their goals sooner. •Coach and develop new staff members on the teller line as they develop into Personal Bankers. •Developing strong relationship with customers to drive repeat business and advocacy •Adhering to ANZ policies processes and external regulatory and legislative requirements including sales… Show more •Work collaboratively with and through colleagues to drive team performance and quality customer outcomes •Analyze customers life and banking goals to help them achieve their goals sooner. •Coach and develop new staff members on the teller line as they develop into Personal Bankers. •Developing strong relationship with customers to drive repeat business and advocacy •Adhering to ANZ policies processes and external regulatory and legislative requirements including sales management process •I have a strong customer focus and role model for the branch in this area. Show less -
ManagerFlight Centre Jul 2014 - Sep 2015Tooronga, Victoria, Australia• Grow sales and profitability of the team• Effectively lead, coach and develop staff• Increase preferred product sales• Optimise the customer experience• Create a vision and strategy for the business• Implement training programs -
ManagerEscape Travel Dec 2011 - Jun 2014Doncaster, Australia• Grow sales and profitability of the team• Effectively lead, coach and develop staff• Increase preferred product sales• Optimise the customer experience• Create a vision and strategy for the business• Implement training programs -
ManagerFlight Centre Apr 2009 - Dec 2011Ashburton, Australia• Grow sales and profitability of the team• Effectively lead, coach and develop staff• Increase preferred product sales• Optimise the customer experience• Create a vision and strategy for the business• Implement training programs -
Sales And Marketing ManagerBarry Plant Aug 2008 - Mar 2009Blackburn, Australia• Liaising with Vendors/Purchasers• Preparing Contract of Sales• Signing up Clients• Negotiating the sale with buyers and vendors -
Trade AssistantWr Interior Lining Jan 2008 - Aug 2008Townsville, Australia• Assisting Plasterer • Clean up after plasters • Ensuring a high level of Occupational Health and Safety
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Trade Assistant – Nickel RefinerySaunders International Limited Apr 2007 - Jan 2008Bhp Billiton Yabula Refinery• Grinding and Oxy Cutting• Set out and Mark up of jobs• Thorough clean up of work site• Working alongside a Boiler Maker -
Supervisor Customer ServiceWoolworths Limited Apr 2000 - Apr 2007Camberwell, Australia• Servicing Customers• Counting and Balancing of draws• Supervision of Staff• Management of the Department• Training of every staff member in the store on new register systems
Simon Read Skills
Simon Read Education Details
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Flight Centre Business SchoolDiploma Of Management -
Franklin ScholarCertificate Iii In Tourism -
St Kevins College ToorakVce
Frequently Asked Questions about Simon Read
What company does Simon Read work for?
Simon Read works for Anz
What is Simon Read's role at the current company?
Simon Read's current role is Operational Excellence Manager at ANZ.
What is Simon Read's email address?
Simon Read's email address is si****@****ail.com
What schools did Simon Read attend?
Simon Read attended Flight Centre Business School, Franklin Scholar, St Kevins College Toorak.
What are some of Simon Read's interests?
Simon Read has interest in Politics, Social Services, Environment, Health.
What skills is Simon Read known for?
Simon Read has skills like Management, Sales, Travel Management, Customer Service, Leisure Travel, Marketing, Tourism, Coaching, Retail, Business Travel, Team Leadership, Online Travel.
Who are Simon Read's colleagues?
Simon Read's colleagues are Tay Chungtuyco, Arnie De Ala, Jonathan Bloch, Bronwyn Outram, Godliver Wandera, Sudhanshu Shekhar, Karun Krishnan A.
Not the Simon Read you were looking for?
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1hardeneastconti.com.au
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2ppsadvisory.com.au, mra.wa.gov.au
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2oohmedia.com.au, optusnet.com.au
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