Reporting to the Vice-President Chief Technology and Information Officer, responsible for managing a large and growing portfolio of complex technology solutions, understanding the evolving business and technological environments and implementing strategies that leverage technology to drive real value into the organization, for continually improving functionality, stability, performance and ownership cost of existing technology investments and for setting clear goals for the organization and measuring performance in the delivery of effective and efficient solutions.

Part of NAV CANADA's Information Management, Enterprise Business Solutions organization. Responsible for partnering with business unit leadership to advance NAV CANADA’s strategies and overall business efficiency and effectiveness through technology enablement.

Part of NAV CANADA's Information Management organization. Responsible for leading the Application Design & Development function delivering solutions for custom and packaged applications, ERP and web applications to the business. Responsible for developing the strategy, processes and practices to improve the overall quality and throughput of design and development work.

Responsible for managing a team of highly experienced technical professionals in providing design, development and support expertise of packaged and custom enterprise web applications. Responsible for providing technical expertise to continually improve the efficiency and effectiveness of the existing technology investments.

Partnering with IBM’s Global Business Services, the Cognos Customer Support and Success organization deployed Siebel Call Centre to hundreds of Support Analysts and all of its customers worldwide to replace a legacy case management system. This highly complex and transformational project was successfully delivered on-time and under budget in a compressed and aggressive schedule of nine (9) months. The project has been described as a benchmark for future CRM projects and was featured in Oracle’s Profit Magazine (May 2008).

Project Manager, Optimizing Product Downloads Web SystemProject Manager, Web Infrastructure RenewalProject Manager, Intranet Portal UpgradeLead Developer, Web System OptimizationLead Developer, Partner MicrositesLead Developer, Frango AcquisitionLead Developer, Marketing Events Search Web SystemLead Developer, Enterprise Knowledge Base Web SystemLead Developer, Marketing Events Registration Web System

As a member of the Axiant 4GL client team, involved with the entire development cycle. Responsible for designing, implementing and supporting Powerhouse and Axiant 4GL products on a multitude of platforms. Responsible for researching and producing technical documents, designing, implementing and testing complex product enhancements. Worked directly with clients to resolve critical issues.