Simon Rowe Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, Us

I’m responsible for the enterprise applications used by Beveridge & Diamond, a consistently #1 ranked US environmental and litigation law firm. As B&D continues to grow my role has expanded to include:• Ownership of critical enterprise applications including iManage, 3E and various Intapp products.• Relationship management of multiple vendors and consultants, making purchase decisions in coordination with the IT Management Team.• Facilitating projects across departments, collaborating with the CFO, CAO, Director of Marketing and Conflicts Team.• Working closely with the IT Management Team to shape IT project delivery and process, while evaluating new products and technologies.• Ensuring ISO 27001 compliance by formalizing documentation and process.• Ownership of application and data integrations, including scripting and infrastructure build.• As a senior engineer level, I serve as an escalation point for the helpdesk team.

Düsseldorf, Nordrhein-Westfalen, De

As the Applications Administrator at Taylor Wessing, a top 150 global law firm with 28 offices, I steadily improved the stability and functionality of the business-critical systems I managed, including the iManage Document Management System, content collaboration tools, SharePoint intranet, and other business applications. My role included application and infrastructure support and upgrades, service improvement, and project planning for future development of business applications.Although not a native German speaker, I quickly achieved proficiency, enabling collaboration with colleagues at all business levels.

Frankfurt Am Main, Hessen, De

Starting in ticket resolution and change implementation, I quickly advanced to an integral role within the Operational Acceptance Team. My expertise in ITIL-based operational workflows guided project teams from initiation to successful go-live. As an IT liaison I coordinated with service teams, reviewed, and approved key documents, and upheld ECB procedural compliance. During department-wide outsourcing, I took on the rewarding challenge of mentoring new colleagues.

Frankfurt Am Main, Hessen, De

Relocating to Germany offered me a unique opportunity to not only support my wife’s professional growth but also to immerse myself in a new industry sector and culture. As a member of the Windows System Administration Team at the ECB, I honed my skills in diagnosing and resolving complex issues, handling a high volume of support tickets daily. Coordinating with other IT specialist teams, we executed ITIL-compliant enhancements to the core infrastructure.

As IT Manager at Globe Business Media Group, a leader in B2B content for the legal and IP sectors, my key achievements included:• Building and managing a team of two direct reports covering both Infrastructure and Helpdesk.• Executing supplier and cost management.• Supporting all parts of the international business across four sites.• Running the complete project lifecycle, from planning to delivery, through to support.• Delivering infrastructure projects including a Remote Desktop Services upgrade, Microsoft SCCM and SCOM deployment, Zscaler internet proxy, Mimecast email hygiene, Exchange upgrades, and a Hyper-V and centralized storage deployment.

Montreal, Quebec, Ca

I worked as a Technical Architect on a large national project for the UK Department of Justice. My role involved work estimation, understanding and documenting a complex implementation plan, and communicating between project management, security, and development teams.

Montreal, Quebec, Ca

My role on the high-profile European Galileo Space Project was to run the internal IT infrastructure, network, and IT team supporting CGI’s large international team of developers. My leadership responsibilities covered planning, reporting, budgeting, and mentoring. My technical responsibilities encompassed supporting a mixture of custom networking technologies, Microsoft infrastructure (Server, Exchange, Lync, Hyper-V) and Linux stacks. In addition, I worked as a Configuration Manager, helping deliver a development environment to a 30-strong team of software engineers.

London, Gb

During my time at Capsticks, a renowned medium-sized UK law firm, I was responsible for running the entire IT infrastructure day to day, as well as being the central figure for helpdesk escalation. My role was multifaceted, encompassing support, project management, system deployment, and upgrades. Key technical accomplishments included:• An office re-location, combined with network and switch fabric re-design.• A Lotus Notes to Exchange migration including a Mimecast implementation.• Deploying a Hyper-V cluster running on a NetApp SAN I installed and configured.• A network-wide internal re-IP addressing.• An Active Directory domain rename.• A Citrix XenApp deployment with Riverbed WAN optimisation.

London, Greater London, Gb

I worked as part of the outsource team within Tikit, a premier IT supplier to the UK’s legal services industry, taking responsibility for desktop, server and network support for a diverse group of clients in accounting, legal, recruitment, and regulatory sectors. My greatest achievement was the end-to-end management of the IT aspects of an accounting firm merger.

London, Gb

Transitioned from Support Analyst to IT Supervisor, initially providing deskside support and user training. Responsibilities expanded to managing the helpdesk and leading a team of two at Buzzacott, a mid-sized UK accounting firm. Worked alongside an IT Infrastructure outsource provider.

London, England, Gb

Starting as a hybrid Accounting and IT Support professional in my first full-time job, I quickly rose to the role of IT Manager. My efforts turned IT from a challenge into an asset for the business, defining my approach to technology and paving my career path.