Responsible for developing and maintaining workshops within the First Stop franchise network in southern Sweden.• Recruited new workshops and supported existing ones through daily operations, negotiations, and inquiries.• Built and maintained relationships with franchisees, fostering growth and operational efficiency.• Structured and independently planned daily activities, ensuring smooth regional operations.• Utilized strong analytical skills to track workshop performance and identify areas for improvement.• Thrived in a dynamic, hands-on role, making a noticeable impact on workshop operations.

Managed repair and maintenance services for the fleet of leased vehicles, ensuring minimal downtime and high operational standards.• Coordinated technical service issues and liaised with workshops to resolvemaintenance-related concerns.• Supported teams with technical expertise, ensuring smooth vehicle operations forcorporate clients.

• Led a technical team responsible for fleet maintenance and client support, ensuringhigh service levels for leased vehicles.• Oversaw technical operations, including vehicle inspections, maintenancecoordination, and troubleshooting.• Acted as the main point of contact for technical escalations, providing timely solutionsto clients and internal teams.• Managed and motivated the technical team, driving improvements in efficiency andcustomer satisfaction.

• Managed workshop operations, including scheduling, resource allocation, andcustomer service.• Advised clients on vehicle services, repairs, and maintenance needs, ensuring highcustomer satisfaction.• Coordinated with technicians and managed daily workshop activities to optimizeproductivity and service quality.