Simon Serpe Email & Phone Number

Brampton, Ontario, Canada

• Manage day-to-day operations of 18 hole golf course and full service driving range. • Lead Food & Beverage department and fast paced restaurant. • Coordinate all golf and social events including large corporate events.• Assign work to staff, set schedules and motivate strong performance in key areas.• Inspect equipment and facilities for signs of wear or damage impacting safety.• Supervise work of contracted employees to keep on task for timely completion.• Create… Show more • Manage day-to-day operations of 18 hole golf course and full service driving range. • Lead Food & Beverage department and fast paced restaurant. • Coordinate all golf and social events including large corporate events.• Assign work to staff, set schedules and motivate strong performance in key areas.• Inspect equipment and facilities for signs of wear or damage impacting safety.• Supervise work of contracted employees to keep on task for timely completion.• Create spreadsheets using Microsoft Excel for daily, weekly and monthly revenue reporting.• Receive and process stock into inventory management system.• Work flexible hours, night, weekend, and holiday shifts.• Offer friendly and efficient service to all customers, handled challenging situations with ease.• Exceed goals through effective task prioritization and great work ethic.• Restore customer loyalty by resolving complaints with workers, activities or services rendered.• Establish vendor relationships to access timely services in support of events.• Create and develop sales reports to better understand revenue streams. Show less

Markham, Ontario, Canada

• Directed the day to day operations of the 27 holes (two courses) on-sight, and carried out daily duties accurately and efficiently.• Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.• Performed event coordination for larger parties and gatherings.• Managed team of employees, overseeing hiring, training, and professional growth of employees.• Monitored all company inventory to ensure stock levels… Show more • Directed the day to day operations of the 27 holes (two courses) on-sight, and carried out daily duties accurately and efficiently.• Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.• Performed event coordination for larger parties and gatherings.• Managed team of employees, overseeing hiring, training, and professional growth of employees.• Monitored all company inventory to ensure stock levels and databases were updated. Show less

Bolton, Ontario, Canada

• Managed client accounts and ensured payments were made and relationships were maintained. • Proved successful working within tight deadlines and fast-paced atmosphere.• Created marketing campaigns specifically through social media to reach potential clients. • Secured accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.• Contributed to annual revenue goals by developing new accounts.

Bolton, Ontario, Canada

• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.• Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.• Coordinated and planned meetings for executives efficiently.• Screened calls and emails and initiated actions to respond for managers.• Developed and maintained company website to help clients navigate information efficiently.