Simon Sherratt Email & Phone Number

United Kingdom

Newbury, England, United Kingdom

The IT Support Administrator is responsible for managing Rebound Group’s day-to-day IT systems and networks. They will work closely with the Group IT Manager and Managed Service Provider to ensure smooth running of IT systems. This includes administrative tasks, such as keeping licences and documentation up to date, ensuring compliance with quality.

Newbury, Berkshire, United Kingdom

I joined the education charity to help manage and clean the data, but due to immediate and unplanned staffing changes I inherited the full responsibilities of running the IT department 2 weeks into my tenure. I have been the primary business support for over 100 staff, managing comms upgrades, remote IT solutions and access to cloud-based business systems..

Reading, United Kingdom

I look to add value to our customers by understanding their business and being able to apply recommend products or services based on the most appropriate fit for the individual customer need helping them achieve best practice standards and comparable returns on any investment made.

Newbury

I started at RxWorks on the support desk assisting users with day to day issues and learning basic SQL queries to assist with more advanced problems. I also then started to carry out onsite hardware installs and shortly after this I began training and onboarding new clinics into the RxWorks family. I then joined the Practice Advisors team and working in a.

Newbury

Synstar was acquired by HP and then my team was acquired by ARI. My role included the resolution of technical problems that were complex in nature and required independent judgement. As these issues were often unique situations, this required that I had an expert understanding of the general and technical aspects of the job including company policies and.

Reading, United Kingdom

Worked in a team as an OpenVMS systems manager to support several 24/7 external customers as part of HP’s managed services organisation. Responsibilities included user account management, day to day system checks and maintenance and the resolution of technical problems when they arose. The following call handling systems were in use: - Heat, Clarify.

Reading, United Kingdom

As previous position with additions of during the dayshifts being crossed trained onto Windows NT / 2000 / XP and UNIX platforms. My responsibilities included checking 110 separate backups daily and supporting any issues that arose with them. Operation of DEC and associated hardware including VAX, VAX Clusters & Alphas running VMS. Excellent knowledge of.

Reading, United Kingdom

Worked in a team and individually to maintain and manage various 24/7 customer systems. Duties included remote management of the various customer platforms and investigating / resolving problems logged on the helpdesk system and updating call details with actions taken. Applied proactive system management techniques to ensure maximum functionality was.

Newbury

Worked in a team providing 24/7 cover for a variety of customers within the European Operations Management Centre using a number of monitoring tools, as well as maintaining in-house systems. Performed overnight updates & log checking. Daily backups, standalone backups, restores & remote backups. Out of hours helpdesk cover. System shutdown & reboots, front.

Diploma Of Vocational Eduction In Media Studies

Gcse’S, Maths, English, Science, Drama, Business Studies