Simon Speddy Email & Phone Number
Who is Simon Speddy? Overview
A concise factual answer block for searchers comparing this professional profile.
Simon Speddy is listed as Examinations Invigilator at Tradewind Recruitment, a with 682 employees, based in Manchester Area, United Kingdom. AeroLeads shows a matched LinkedIn profile for Simon Speddy.
Simon Speddy previously worked as Student Assistance and Administration at Hays and Manager at Hays Travel. Simon Speddy holds Master Of Arts - Ma, Sociology, Distinction from The University Of Manchester.
Email format at Tradewind Recruitment
This section adds company-level context without repeating Simon Speddy's masked contact details.
Review company-level records connected to Simon Speddy before choosing the right outreach path.
About Simon Speddy
Completed a MA in Sociology at the University of Manchester after a long career in the Travel Industry, . Particular sociological interests include Social Theory (especially Critical Realism), Sociology of Sexuality and Gender and Political Sociology. Currently working in the education sector, in a South Manchester comprehensive school.Is a results driven and people focused leader in the contact centre, travel, airline industries and within academia with over 30 years experience. Proven track record in sales, customer service and academia with exceptional intellectual, business and commercial acumen. Thrives on delivering the highest standards of customer experience. Exceptional interpersonal and communication skills and experienced in high quality coaching and people development. Has also provided inspirational presentations to under and post graduates in sociological theory, sex and gender studies and social network analysis.
Simon Speddy's current company
Company context helps verify the profile and gives searchers a useful next step.
Simon Speddy work experience
A career timeline built from the work history available for this profile.
Student Assistance And Administration
Three temporary contracts with Hays at Manchester Metropolitan University. Assisting with graduation ceremonies, student enrolment and data analysis.
Manager
Provider Relationship Manager
Responsible for maintaining quality relationships with both external and internal customer service providers. Set KPI's and monitored service levels in line with the commercial and customer strategy of the Airline.Delivered successful outsourcing of key customer service functions resulting in improved commercial efficiencies and increased customer service levels.
Contact Centre Manager
Led B2B and B2C sales and service teams, managed resources and forecasting demand to meet commercial and service level objectives, including on and off phone activities.Maximised efficiencies and effective stakeholder management to ensure business strategy and budgets were delivered. Developed networking possibilities and demonstrated strong communication skills to influence, motivate and engage with all levels.Consistently exceeded main contact centre business KPI's - Sales, PCA's, Average Handling Times and Conversions.Top Engagement score across all contact centre teams in Thomas Cook.Delivered highest Customer Experience Score, average 91% across all contact centre teams.Led the restructuring of the airline operational business, including outsourcing.Project Managed and led major transformation initiatives to improve operational efficiency, including multi skillling.
General Manager - Sales And Service
Responsibe for leading and managing contact centre with 250 FTE, including resource planning, setting sales targets and creation of new incentive scheme. Led the integration of new holiday brands into the Contact Centre resulting in a more efficient and customer focused operation. Established and built a new successful home working business.
Teletext Manager
Aviation Manager
Colleagues at Tradewind Recruitment
Other employees you can reach at twrecruitment.com. View company contacts for 682 employees →
Paula Hing
Colleague at Tradewind RecruitmentSwindon, England, United Kingdom
View →
VB
Voula B
Colleague at Tradewind RecruitmentGreater Melbourne Area, Australia
View →
ZS
Zehra Seaton
Colleague at Tradewind RecruitmentLondon, England, United Kingdom
View →
CJ
Chris Jones
Colleague at Tradewind RecruitmentGreater Manchester, England, United Kingdom
View →
LE
Liz Edwards
Colleague at Tradewind RecruitmentUnited Kingdom
View →
EB
Erica Boateng
Colleague at Tradewind RecruitmentLondon, England, United Kingdom
View →
IC
Imogen Cunliffe
Colleague at Tradewind RecruitmentLancaster, England, United Kingdom
View →
CM
Caroline Muchai
Colleague at Tradewind RecruitmentNairobi County, Kenya
View →
RP
Reena Parbat Assoc Cipd
Colleague at Tradewind RecruitmentLondon, England, United Kingdom
View →
ES
Ellis-James Strevens
Colleague at Tradewind RecruitmentLondon, England, United Kingdom
View →
Simon Speddy education
Master Of Arts - Ma, Sociology, Distinction
Bachelor Of Arts - Ba, Sociology, Class 1
Frequently asked questions about Simon Speddy
Quick answers generated from the profile data available on this page.
What company does Simon Speddy work for?
Simon Speddy works for Tradewind Recruitment.
What is Simon Speddy's role at Tradewind Recruitment?
Simon Speddy is listed as Examinations Invigilator at Tradewind Recruitment.
Where is Simon Speddy based?
Simon Speddy is based in Manchester Area, United Kingdom while working with Tradewind Recruitment.
What companies has Simon Speddy worked for?
Simon Speddy has worked for Tradewind Recruitment, Hays, Hays Travel, Thomas Cook Airlines Limited, and Thomas Cook.
Who are Simon Speddy's colleagues at Tradewind Recruitment?
Simon Speddy's colleagues at Tradewind Recruitment include Paula Hing, Voula B, Zehra Seaton, Chris Jones, and Liz Edwards.
How can I contact Simon Speddy?
You can use AeroLeads to view verified contact signals for Simon Speddy at Tradewind Recruitment, including work email, phone, and LinkedIn data when available.
What schools did Simon Speddy attend?
Simon Speddy holds Master Of Arts - Ma, Sociology, Distinction from The University Of Manchester.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial