Simon Spinola Email and Phone Number
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Originally from the UK (Wales) and now based in Copenhagen, Denmark, I am the resident Staff Business & Operations Consultant at Deranged ApS.With a strong focus on Revenue Operations (RevOps) and Customer Relationship Management (CRM) and a diverse business background that includes founding my own companies, I strive for operational efficiency through automation.Feel free to reach out via https://deranged.dk/revops/#contact or get in touch with me directly if you want to discuss any of the solutions below—let's start building your business together!Services - RevOps Lead: Maximising your revenue potential.CRM Solution Provider: Partnering with industry-leading CRM providers HubSpot and Pipedrive I offer onboarding, setup and ongoing support for your CRM system.Automation Services: I work with you to identify bottlenecks in your business and resolve them using powerful automation tools like HubSpot, Pipedrive and Zapier.COO/CPO as a Service: Offering fractional executive services to bridge management gaps and keep costs in check, including team management, project management, and overseeing daily operations.Product Lead: I can lead your product development and manage critical projects, deranged also offer in-house DevOps support.Career - Throughout my career I have founded and grown several B2B and B2C retail companies. These experiences give me a keen appreciation of the challenges business owners face.My expertise extends to working with CRM systems like HubSpot and Pipedrive, and includes several years as a Director of Business Development in the Legal-Tech sphere. There, I leveraged automation software to enhance operational efficiency, optimise revenue streams, and drive strategic growth.These experiences enable me to deeply understand companies' challenges and devise creative, contemporary solutions, with a strong focus on agile project management and business process automation.Notable achievement: Management buyout exit in 2019.Education - I hold a Master's degree (Cand. Soc) in International Development and Global Studies from Roskilde University (2022), where I completed a collaborative thesis on Qatar's economic transition from a traditional hydrocarbon economy to a knowledge-based economy. This degree, coupled with my experiences living and working in several countries, honed my ability to understand and adapt to new cultures. I thrive in international, collaborative, multidisciplinary environments and have a deep understanding of group dynamics, leadership, and teamwork.
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Staff Business And Operations ConsultantDerangedCopenhagen, Dk
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Staff Business & Operations ConsultantDeranged Jul 2024 - PresentCopenhagen Metropolitan AreaBusiness Consulting - Offering full end-end services to clients.Internal/External RevOps lead - Working to help clients maximise their revenue potential though the following:Automation services - Helping clients identify bottlenecks and optimise their business processes. Duties involve implementing tailored business process automations. Working with automation tools like HubSpot, Pipedrive and Zapier.CRM implementation - Working with clients to setup, maintain and provide ongoing support for their CRM systems. Certified,and in partnership with, HubSpot & Pipedrive.Fractional COO - Working with clients as a fractional COO. Duties include making business process improvements, team management, project management and overseeing of daily operations.Internal Product Lead - Lead for implementation of internal products at deranged ApS. Duties include working closely with our internal development teams to design, build, implement and market products.
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Director Of Business DevelopmentCopyright Agent Jul 2023 - Jul 2024Copenhagen Metropolitan AreaBusiness Development: Facilitated growth through market expansion, leading Copyright Agent into the US compliance market. Spearheaded market entry methodology, for the US, including direct revenue generation through winning of multiple legal cases in the US, establishment of US legal case procedure.Product: Lead for planning, design and deployment of a "Self Sign Up" service allowing individual rights holders to submit legal cases in tandem with Sales department.Sales: Member of sales team and leading expansion of sales across multiple markets and into new client segments. Established use of CRM for sales and developed sales strategy in alignment with C-level.Marketing: Established marketing procedures and increased cadence of marketing material production and deployment. Specifically focusing on brand building and education within the copyright law sphere.SEO: Lead for SEO/Reputation Management team incorporating advertising via Google, Meta and LinkedIn.Operations: Leading the multi-stakeholder team charged with further automating company processes. Responsible stakeholder for building and streamlining Automation processes.Account Management: Established Account management protocol and responsible stakeholder for client satisfaction and development. -
Senior Business ManagerCopyright Agent Jul 2022 - Jul 2023Copenhagen, Capital Region, DenmarkCopyright Compliance: Spearheaded the Copyright Compliance Department's transition to a more Automated system enabling market growth into 23 territories and a reduction in workload of individual Compliance managers through the implimentation of Automated processes. Led the Compliance team in tandem with Operations department to facilitate more markets and new clients.Product: Designed, Developed and led the design of a new Product, The "Counter Party User Interface" that facilitated positive user experiences, increased win rates of Copyright claims and reduced bottlenecks within the company.Business: Grew revenue through the above initiatives alongside enabling a streamlining of business costs to increase overall profit.Business Process Automation: Designed & implemented automation sequences for compliance department via Pipedrive CRM. Concretely lead to a 50% reduction in repetitive tasks for compliance department, saving hundreds of hours per month and facilitating largescale growth in overall claim output.
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Business ManagerCopyright Agent Jan 2022 - Jul 2022Copenhagen, Capital Region, DenmarkBusiness Manager | Product Development | CopywriterManagement: Led and directly managed a team of Developers in an isolated team to ensure product development was facilitated smoothly and quickly. Facilitated lead generation via a separate small Business Development Unit.Product: Lead for the design and implementation of a "text infringement detector", software capable of identifying copyright infringements of client copywriting. Led the team from design phase to creation of a MVP through to launch within 6 months using Agile product development strategy.Business Development: Managed Business Development Unit. Established sales pipelines for newly developed Text product, ensuring a successful launch and uptake of the product.Operations: Implemented wholescale changes in operating procedures, including "developer free" CRM updates to platforms such as Pipedrive, and telecom software such as Avoxi, allowing for increased efficiency and capacity without increasing labour costs.Copywriting: Led the redesign and re-writing of legal documents, into languages of all operating markets with the goal of increasing win rates for copyright compliance cases via effective copywriting.
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Rights Manager Uk, Denmark & BalticsCopyright Agent Dec 2020 - Jan 2022Rights Manager | Copywriter | Management SupportCopyright Compliance: Managed multiple legal claims for copyright infringement on behalf of global enterprise clients, initially in the UK market, but quickly moving to cover both the UK and Danish Markets, working in both written and spoken English and Danish.Business Development: Tasked with launching new markets. Spearheaded and led the successful launch of the Estonian market, followed by several other European markets (Netherlands, France, Spain, Poland). Worked to ensure legal compliance in each market alongside investigating claim pricing and adhering to client demands.Copywriting: As part of the expansion into multiple markets led the copywriting team in producing legal documents in relevant local languages alongside FAQ's to ensure that legal claims could be carried out in local languages in line with client demands.Management Support: Assisted Compliance Director in meeting KPI's, Team Management and establishment of company protocols during start up phase.
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Managing DirectorFirst4Fishing Dec 2012 - Apr 2019Cardiff, Wales, United KingdomManaging Director | Chief Procurement Officer | Sales & Marketing LeadFirst4Fishing (First4Leisure.com LTD), Established in 2006, is Wales' fastest growing fishing tackle retailer.Business Management: Responsible for day to day operations of the business alongside strategic planning for ensuring business stability and growth. Responsible party for company finances including invoicing and tax payments etc. Responsible for staffing, hiring and team management.Procurement: Established relationships with fishing tackle suppliers across the globe, ensured that the selection of goods available to the company was ever expanding.Product Development: Lead for new product design, including manufacturing, design and marketing of various fishing related products including, but not limited to, new fishing bait products.Sales & Marketing: Lead for Sales and Marketing team, established fast paced marketing cadence and ensured organic SoMe growth.Brand Management: Ensured strength of brand grew via marketing efforts. Established frameworks for continued brand growth and ensured that customer complaints that were escalated were efficiently dealt with to avoid negative brand associations online.Business Development: Head of task force to grow the business through establishment of new business opportunities, new suppliers, and expansion of business opportunities such as wholesaling of fishing equipment (B2B sales), offering of Fishing experiences etc. -
It Support SpecialistAis 2000 Cardiff Limited Feb 2011 - May 2012Cardiff, Wales, United KingdomIT Support Specialist | Case Manager | Private InvestigatorAccident Investigation Services (AIS 2000 Cardiff Ltd) was a UK based investigation service undertaking tasks as diverse as automobile accident investigations to Private Investigation Services across the UK.IT Support: Establishment of CRM, CRM Pipelines and Case Management systems, alongside maintenance of company IT infrastructure and IT network.Product Development: Product lead for development of bespoke CRM.Case Management: Opening of investigations on behalf of clients investigating insurance claims related to automotive accidents, including visiting accident sites, interviewing witnesses and collation of investigative reports to deadlines.Private Investigator: Off-Site Surveillance investigations into Insurance Fraud, Child custody cases, evidence gathering.Client Relations: Support to clients via phone and email. -
Print And Visual Media JournalistPitt Media Group Jul 2010 - Dec 2010Avarua, Rarotonga, Cook IslandsPrint and Visual Media Journalist | Copywriter | EditorPitt Media Group is a Rarotonga (Cook Islands) based private media group with a diverse portfolio of media enterprises including the newspapers, The Cook Islands Herald & The Cook Islands Times, and the media channel Cook Islands TV.Copywriting: Including both written text and scripting for on camera media (Local news).Journalism: Predominantly investigative and local news reporting on island issues. Also included occasional column work and feature articles.Editing: Proofreading and editing of content produced daily by staff.Layout and Printing: Hands on experience with the process of creating a newspaper including physical printing and page collation alongside layout of content ensuring readiness for print.Time Management: Ensuring all work was finished, edited and laid out to deadlines (both daily and weekly depending on print schedules).
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Managing DirectorTearefuge Limited Nov 2008 - Sep 2010Cardiff, Wales, United KingdomFounder | Managing DirectorTeaRefuge Limited was a fast growing direct B2C retailer of Tea and Tea related products in Europe.Business Management: Responsible party for day to day running of the company with staff in both the UK and China.Procurement and Client Relations: Established and maintained partnerships with exporters in China and Vietnam via regular visits. Established supply chains and ensured quality of goods via regular visits to Tea plantations, Tea accessories manufacturers and packaging manufacturers in China and Vietnam.Marketing: Grew B2C customer base via Google Advertising.
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Managing DirectorNing Jing Tea Ltd Nov 2007 - Dec 2008Cardiff, Wales, United KingdomFounder | Managing DirectorNing Jing Tea LTD was a UK based importer of gourmet teas, beverages and related accessories with a focus on both B2B wholesale. UK based with staff and sub contractors in China.Business Management: Responsible for initial company set up through to securing of capital and import/export licenses.Procurement: Sourcing via wholesalers in China & Vietnam of product offerings, Tea and related products.Sales: Lead for bringing in new B2B Clients. Responsible for full pipeline from client identification through to contract negotiations.Marketing: Establishing the company via online advertising, SEO optimisation and Google Advert campaigns to grow B2B customers.Web Design: Created initial company website offering.
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Healthcare Support Worker/ Auxiliary NurseNhs Wales Feb 2006 - Aug 2007Cardiff, Wales, United KingdomHealthcare Support Worker | Diabetic Specialist TrainingPatient Care: Assisted and worked directly with Nursing Staff in primary patient care. Responsible for monitoring patient vitals, including blood pressure, temperatures, oxygen saturation and blood sugar levels.Patient Safety: Helped patients to mobilise safely via the use of specialised lifting equipment to ensure safe patient transfers. Took part in risk assessment evaluations of various nursing tasks to ensure both patient and staff safety.Time Management: Ensured that all tasks were completed in a timely manner to adhere to strict patient care standards. Ensured protected mealtimes were adhered to and patient nourishment levels were maintained. Ensured patient monitoring was completed at required intervals.Team Management: Responsible party for planning of staff rotas for Healthcare Support Worker/ Auxiliary Nurses on the ward. Workplace Violence Prevention: Participant in the NHS Violence and Aggression Passport Scheme to ensure staff safety on the ward. Trained to de-escalate physical attacks on NHS staff.
Simon Spinola Education Details
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International Development Studies & Global Studies -
Technological Society Planning + Environmentalism
Frequently Asked Questions about Simon Spinola
What company does Simon Spinola work for?
Simon Spinola works for Deranged
What is Simon Spinola's role at the current company?
Simon Spinola's current role is Staff Business and Operations Consultant.
What is Simon Spinola's email address?
Simon Spinola's email address is si****@****ent.com
What schools did Simon Spinola attend?
Simon Spinola attended Roskilde University, Roskilde University.
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