Simon J Stephen Email & Phone Number

United Kingdom

Emea

Engaging directly with clients and specialising in: • Operational Excellence• Sales Enablement• Process Optimization• Crisis Recovery• Mergers & Acquisitions • Project Rescue• Interim LeadershipKey Engagements:• Spearheaded the go-to-market strategy and launch operations for an e-learning language platform, driving successful market entry and early user acquisition• Orchestrated a comprehensive “Sales Synergies” program across multiple business units for a FTSE 100 corporation, enhancing sales performance and standardizing best practices• Developed and implemented an integrated go-to-market strategy and Operational Excellence framework for a major real estate firm, resulting in streamlined operations and improved market positioning• Designed and delivered advanced sales training programs for a European sales team of an international winery, leading to increased market penetration and revenue growth• Served as Interim Managing Director during a critical consolidation phase, successfully steering the organization through transformation while maintaining operational stability• Led the recovery of a heritage whisky distillery's estate and infrastructure development project, realigning timelines and optimizing resource allocation• Created a comprehensive Operational Excellence blueprint for a multinational corporation, establishing scalable standards for global implementation

Portugal

When the opportunity came up to buy an old, run down farm and breathe new life into it, I couldn't resist the chance to “see if I could”. With support from the "village old boys" and by introducing some more modern practices, Monte Corgao blossomed and became certified in 2022. I sold the farm earlier this year and look back on this period with a deep sense of pride and satisfaction.

Global

Client: HSBC Global Banking - during the US DoJ mandated Deferred Prosecution Agreement (DPA) period.Strategic Leadership & Transformation• Fully responsible for the worldwide relationship, spanning six major regions: Europe, South America, Central America, North America, Far East, and India• Transformed HSBC from an at-risk account to BMC's largest global client through strategic relationship management and innovative solutions• Secured landmark 3-year partnership agreement valued at p.a. $63M - the largest contract in BMC's history at that timeTeam Leadership & Scope• Led matrix organization of 230+ professionals across four product divisions.• Core team of 22 direct reports• Global support team of 56 specialists• 150+ administrative and technical staff deployed across client sites worldwide• Managed integrated teams across Pre-sales, Sales, Development, Support, and Offshore operationsKey Achievements• Designed and implemented new Automated Process & Compliance framework for deployment across 23 countries• Successfully reversed client's intent to switch to competitor by delivering exceptional value and service improvements• Navigated complex regulatory environment during HSBC's Deferred Prosecution Agreement while ensuring compliance• Orchestrated seamless collaboration between multiple BMC divisions, overcoming geographical and political challengesProject Complexity• Managed concurrent workstreams across four distinct BMC product divisions• Coordinated global implementation spanning multiple time zones, regulatory frameworks, and cultural contexts• Balanced competing stakeholder interests while maintaining alignment with both DOJ requirements and HSBC's strategic objectives

United Kingdom

Leading Digital Transformation in UK Retail Banking• Spearheaded strategic client relationships and business development initiatives for one of the world's leading technology and consulting firms, focusing on the UK retail banking sector• Delivered exceptional revenue growth, consistently exceeding annual targets with 141% average achievement while managing both existing accounts and developing new business opportunities• Led the successful campaign to create a digital banking transformation program for The Co-operative Bank, revolutionizing their customer interaction model through a blend of onsite and offshore delivery teams• This programme was instrumental in The Co-operative Bank achieving "Most Trusted Bank" status (2018) through enhanced customer experience initiatives• Secured and executed significant consulting and development engagements with major financial institutions including Sainsbury's Bank, Tesco Bank, and RBS• Built and nurtured strategic relationships across the UK banking sector, identifying new revenue streams while maintaining strong existing client partnerships

Abu Dhabi Emirate, United Arab Emirates

Led Mouchel's operations across UAE, Qatar, Bahrain, and South Africa, managing a diverse multinational team of 400+ professionals from 30+ countries.Key Achievements• Directed a £40M Business Process Re-engineering (BPR) programme for the Government of Abu Dhabi, earning "Exceeded Expectations" client rating• Delivered 1,500+ optimized business and public processes across 4 government entities in 3 regions, implemented in dual languages• Transformed regional operations by implementing a new organizational structure and go-to-market strategy, establishing more balanced client-supplier partnerships• Cultivated and managed executive relationships with senior UAE government officials, including members of the ruling family• Received personal endorsements from key government leaders: - Ahmed Samy, Head of Strategy, Abu Dhabi Government - H.E. Mohammed Al Neyadi, Head of Western Region & Special Counsel to HRH Sheikh MohammedCore Responsibilities• Led end-to-end program delivery and strategic client relationship management• Oversaw resource allocation and project staffing across multiple geographies• Drove organizational transformation initiatives to enhance operational efficiency• Established governance frameworks for multi-stakeholder engagement• Managed cross-cultural teams in complex regulatory environments

London Area, United Kingdom

Mouchel Group (now WSP) is a Global consulting and managed services firm specializing in infrastructure development and public sector transformationKey Achievements:• Successfully negotiated a landmark £15M Ministry of Defence "Estates Rationalisation" programme, delivering multi-billion pound cost savings for UK government through strategic asset optimization• Led complex joint ventures with Microsoft, securing two major MoD contracts: - Information Access Gateway (IAG) implementation - Information Access Shared Service (IASS) project• Served as Chief Negotiator and Account Director for strategic defence initiatives, managing PMO relationships and ensuring seamless project delivery across multiple stakeholders• Consistently exceeded revenue targets through development of new business streams across key departments including Ministry of Defence, Ministry of Justice, and Department for Environment, Food & Rural Affairs• Established and grew strategic partnerships with major technology providers and government stakeholders, positioning the company as a trusted transformation partner

Greater Minneapolis-St. Paul Area

Global Strategic Partnership Director, Honeywell InternationalSelected by Tata Group Chairman (then Global Accounts Head) N. Chandrasekaran to spearhead TCS's strategic partnership with Honeywell InternationalKey Achievements:• Transformed TCS's position from minor vendor to Key Supply Partner within 18 months, securing strategic preferred partner status.• Led and secured £8M enterprise-wide contract for Honeywell Defence's Oracle to SAP migration program, spanning multiple global locations.• Established and deepened C-level relationships across regions, including direct partnerships with Honeywell's Group CIO and EMEA CIO• Orchestrated global account management strategy across Honeywell's Defence division, regularly liaising with regional CIOs and key stakeholders• Conducted strategic business development initiatives across Honeywell's worldwide Defence sites, identifying and capitalizing on new opportunities• Developed and executed account growth strategies that significantly increased TCS's footprint within Honeywell's technology ecosystem

United Kingdom

Part of the strategic account management team for one of TCS's landmark UK public sector engagementsKey Achievements:• Managed key aspects of the £200M "Southern Cluster" NHS contract, one of TCS's largest UK public sector engagements at the time.• Played instrumental role in expanding contract scope and executing the phased transition of the General Practice Administration System.• Successfully navigated complex stakeholder relationships across NHS trusts, healthcare providers, and technical delivery teams.• Contributed to strategic planning and implementation of healthcare technology solutions impacting millions of UK citizens.• Built and maintained strong relationships with senior NHS stakeholders, supporting long-term partnership growth• Developed deep healthcare domain expertise while transitioning into strategic sales, laying foundation for future career progression

Global

Prior to 2001: After leaving education I travelled extensively before working overseas.