Information Technology Specialist
Short Term Contract - First Cyber Grad hired by Lighthouse Labs - Directly out of program.Purchase, install, ship, monitor, and troubleshoot computer hardware and software systems.Suggest, implement, monitor & maintain security measures.Maintain/track inventory of software licensesMaintain inventory of hardware devicesEstablish and monitor security and regulatory compliance requirements.Educate coworkers about cyber security and best practices for computer usage.Support the day-to-day operations of our SaaS and other technology stackEnsuring data storage is safe and secure.Resolve issues coworkers have with their IT systems and software.Offer technical support to company staff and troubleshoot computer problems.Troubleshoot low-code applications and integrationsImprove efficiencies by integrating various systems for data and workflow automationMaintain Knowledge Base and document all SOPs for future IT staffManage access-levels for various systems (who has access to what, and to what extent)Software onboarding and offboarding for employeesManage various domain protocol systems such as DNS, DMARC, SPF, DKIM, etc