Divisional Logistics And Compliance Manager
Current- Daily management of 5 to 9 direct reports in addition to the overall responsibility of between 350 and 750 indirect reports across multiple sites encapsulating delivery, reverse delivery, and compliance activities. An.
- Leading the divisional team to ensure the service provided to all customers meets the Service Level Agreement requirements and cost per activity KPIs with a 95% success rate.
- Maintain professional relationships with all key stakeholders leading to a 22% increase in activity engagement.
- Responsible for resource spending within a defined resource flex budget circa £3.5m consistently delivered at 100%.
- Certifying all technical, legal and insurance matters are maintained to a satisfactory standard. 100% compliance in all audits has been attained to date.
- Coaching all colleagues to make sure that all required training and compliances are completed, and a culture of high performing teams is realised. An average of 97% compliance has been the standard.