Simon Söderdahl Email & Phone Number

Visby, SE

As a Technical Account Manager (TAM) at Zimpler, my daily tasks include:- Act as an escalation point and first point of contact for Zimpler's key accounts.- Ensure smooth onboarding, swift responses and address the client's needs in the best possible way. - Collaborating with internal stakeholders including Product teams, Sales Managers and Customer.

Visby

After 1,5 years at the Support function in the PayEx Group I switched position to Integration Support Technician within the PSP segment, including eCommerce and Payment Terminals. My daily tasks consisted of:- Acting as point of contact for Partner Merchants and SME (Small & Medium Enterprises) who wanted to integrate our products in the different.

Visby, Gotland, Sverige

After a re-organisation within the company, the Customer Adviser role changed to become Support Specialist. Along with this, some of the focus also switched to include the eCommerce side of Swedbank Pay and supporting merchants within both product areas (POS and eCommerce). Additional tasks were: - Troubleshooting eCommerce payments. - Doing billing and.

Visby, Gotland, Sverige

I started off my career within the payment industry as a Customer Adviser at Swedbank Pay under the PayEx Group. As a Customer Adviser in the Merchant Support Team my main focus when I started was the POS (Point of Sales) side of the company. The daily tasks were mostly:- Answering tickets from our merchants coming in via email, phone or in same cases.

Gotlands Län, Sverige

When the main P.E Teacher got back from his leave I began working as a Teacher's Assistant in the 4th grade with main focus on 1-3 students with extra needs. My work duties involved:- Being accessible at all times during school hours, often sitting in a separate room together with these children. - Reading, explaining, and helping out with all the subjects.

Gotland, Sverige

As my first job after graduating, I worked as a teacher in Physical Education for the ages 6-12 at Västerhejde Skola. The employment was temporary for one semester due to the ordinary teacher being on Parental Leave. My daily tasks included:- Planning the agenda for each grade according to the curriculum for the upcoming period, usually consisting of 3-6.