Simon Toft Email & Phone Number

Chelmsford, United Kingdom

• Reception coverage, providing customer service • Meeting and greeting clients and staff• Various data entry tasks.• Managing meeting room bookings and organising daily office facilities.• Telephone switchboard operation• Ordering office supplies• Recording and delivering incoming post, franking and organising outgoing post.• Setting up new internet and telephone connections for clients offices.• Faxing and photocopying.

London, United Kingdom

• Removed and set up internal and external users to various in-house systems, providing their access and financial controls and developing the working process. • Used SQL++ to run regular reports on relational databases and running ad-hoc reports from a self-built database.• Kept statistics on nationwide staff system access and their roles held within the system.• Provided frequent analysis of changes to other data areas within the various business systems.• Performed audits and trained fellow staff members on system user creation and database use.• Responsible for inputting and documenting reference data to a number of systems across live and test environments. • Performed daily system checks and data cleansing where necessary.• Documented past reference data changes and flagged any potential problems encountered.• Wrote documents and guidance to system reference data processes, and kept them up to date.• Aided technical support and other customers where errors occurred, going the extra mile where required.• Performed UAT testing for system and data fixes, across live and test environments, utilising Citrix and Oracle. • Arranged meetings to discuss problems and to gather information for solutions needed to fix data and system workability.

Gcse Grades

Grade B - English Language, English Literature, Grade C - Mathematics, Geography Grade D - Biology, French, History Grade E - Craft Design.

Education record