Simon Tuddenham's Location
Sheffield, England, United Kingdom, United Kingdom
Simon Tuddenham's Contact Details
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Simon Tuddenham personal email
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About Simon Tuddenham
Visionary Product Management leader with over two decades of leadership experience in eCommerce, and a proven track record in driving digital product innovation and customer growth Versatile executive adept at digital eCommerce product strategy, development, and execution, delivering exceptional digital user experiences. Experienced in building and leading high-performing cross-functional eCommerce teams with a ‘can-do’ culture and a growth mindset. A results-driven leader, with a data-driven and customer-first approach to achieve customer retention and growth enabled by digital channels.
Simon Tuddenham's Current Company Details
Simon Tuddenham Work Experience Details
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Chief Product OfficerSololink®Sheffield, Gb
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Featured Speaker At Product SchoolProduct School May 2023 - Jul 2024San Francisco Bay AreaIt's a privilege to collaborate with Product School by delivering content for webinars and blogs, all hopefully helping to share experiences and thought leadership with the global Product Management community -
Chief Of Product Success, Uk & EuropeSkyjed Nov 2022 - Jul 2024United KingdomAs an advocate of the Skyjed Product Lifecycle Management and Governance platform, joined to boost their scale up journey, supporting growth in new markets, by providing Product Management expertise and experience gained across several global brands and roles -
Interim AdvisoryFreelance Jul 2022 - Nov 2022United KingdomFocus upon deeper understanding of the Product toolkit marketplace, and the role of Product Operations, providing interim advice into Product communities and start-ups.
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Product Management ConsultantUniversity Of Surrey Jan 2022 - Jul 2022Great to take up a new challenge, and working in a new sector. Always uplifting to meet so many new people, by supporting the University in their transformation journey, and specifically establishing and growing their Product Management capability.- Engaging the concept of Product Management across the organisation, and IT team- Researching the Product Roadmap software market, resulting in a recommendation, and subsequent move to a proof of concept- Defining the roles of Product Owner and Product Manager, and supporting those moving into those roles- Set up a Community of Practice, to regularly engage and keep the core Product topics fresh for all- Design and implement a Demand Intake, Discovery, and Flow framework- Develop the understanding and mindset for value and outcome driven approaches, underpinned by such as OKRs- Review working models with external SI partners, and introduce Product roles and concepts to the way of working -
Head Of Technology Product ManagementEmirates Jun 2019 - Dec 2021Dubai, United Arab EmiratesLeading the creation of the first Product team within the Technology function, transforming 150+ Business Analysts to Product roles.Establish and grow the Technology Product Management team from scratch, as part of the IT Digital TransformationSelected Accomplishments:• Formed a team of 150+ product professionals across 200 agile teams and delivered a measurable impact of more than £ 50m through improved product delivery capabilities• Reduced product team headcount from 150 to 120 through flattening the product organization, leading to more than 20% improvement in productivity in 12 months• Created a metric driven framework where >90% of work activities were outcome based and measurable• Designed and implemented a team driven performance assessment framework, with over 80% pass rate• Delivered the lowest attrition rate across the Technology function, at less than 5%An opportunity to lead and mentor a team of 100+ Product Managers and Owners, with key points of focus and achievement, centred around;• Building core competencies• Role and structure definition• Curriculum for entry into Product• Implement development frameworks• Establish Communities of Practice• Build on internal and external networks• Promote mind set change for outcomes• Create a landscape for learning and growth -
Group Technology Product Management & Strategy DirectorYoox Net-A-Porter Group Jul 2017 - May 2019London, United KingdomLeading, shaping, and transforming the Platform Product team from 35 to in excess of 50 heads, inside 12 months, across locations in London and Bologna. Restructuring, creating a succession plan, and enhancing the operating model for Product, in order to meet the objective of creating a world class product team. Further seeking to instill the Product mind set, with a focus upon customer, value, and measurement, whilst creating an identity for the team within the organisation, acting as both Servant and Thought leader, mentoring, coaching, and developing.Implemented a process for Demand Intake and subsequent technology assessment, leading to regular stakeholder decision and direction forums. Creating Product as the ‘front door to technology’Strategic planning. Established a team to build a Product Roadmap and Strategy framework, across a pyramid approach, from team, through initiatives and capabilities, and up to global strategic roadmaps, set within an overall technology function of 40+ engineering teams, and 1,200+ total heads Growing stakeholder relationships and engagements, setting the organisation up for success, and evangelising the role of Product in the business and technology transformationImplementing dashboards with business and technology stakeholder groups, used to replace requirement driven thinking, and move to a collaborative ideation and innovation problem solving approach. Focus on a key brand, re-establishing sales line, reducing contacts per order, and improving NPS/CSAT by double digit %’s -
Group Product ManagerWalmart Global Ecommerce Feb 2011 - Jul 2017Asda House, LeedsHaving started as the Product Owner for one of the offshore development teams, progressed to leading the WalmartLabs Product team in the UK, with responsibility for Asda/Walmart product roadmap for the fashion brand (George.com) and Asda fulfilment service (toyou.co.uk), supporting rapid growth of both online and mobile customers Experience and Achievements> Working with teams across 5 countries and multiple time zones, to deliver current platform change, strategic and tactical programme goals, and the global eCommerce platform migration.> Strategic planning. Playing a key role in defining the product backlog and operating model for post platform migration.> Enhancing and evangelising the role of Product Management within the Asda and George business. Promoting culture, transparency, metrics, ownership, and innovation as key to the success of Product in the organisation.> Led mobile site and 3rd party vendor relationship, resulting in enhancement of process and acceleration of development.> Working with the offshore development team in Bulgaria, adopting the Agile methodology, and integrating this into the day to day activities of the UK Product team.> Delivery of significant uplift to the Asda direct basket and checkout, together with the addition of Collect+ and International services, working with the development team and stakeholders -
Senior Business AnalystAsda Stores Ltd Feb 2009 - Feb 2011Asda House, LeedsWithin the Multi-Channel Design team, part of the IT function Experience and Achievements> Reviewing and recommending change to the customer on-line shopping experience specifically for electricals> Integrated B2C white goods suppliers through the ‘Trade Place’ system, focused upon customer experience and sales conversion> Implementation of process for Drop Ship Vendors, focused upon fast onboarding and frequent inventory refresh, to drive conversion and minimise cancellations> Design and implement a scalable named and next day delivery offer, accounting for almost 10% of all orders> Led the re-design of checkout for Asda direct, with primary aim of simplifying the customer journey, and increasing conversion in checkout by 2% -
Business Systems ManagerMiller Brothers Sep 2000 - Feb 2009DoncasterStarted off as Accounts Receivable manager in 2000, and after taking that team through a transformation process, moved in to a Systems Accounting role, with ever closer links to the IT function. As that developed, took a wider business view and moved ultimately to Head of Business Systems, with responsibility for the project management team within IT. In a small business like this one, that resulted in our involvement in many areas, such as Finance Systems implementation, Improvements to retail systems and processes, delivery processes, fraud prevention and payment, contact centre processes and systems, and enhancements to customer journey and experience of the transactional websites in the home electricals sector. -
Treasury And Payables ManagerGreen Flag 1997 - 1999
Simon Tuddenham Skills
Accounts Payable
Retail
Payments
Fraud
Project Delivery
Customer Experience
Stakeholder Management
Treasury
E Commerce
Team Management
Prince2
Agile Methodologies
Change Management
User Acceptance Testing
Management
Coaching
Strategy
Multi Channel Retail
Business Analysis
Software Documentation
Process Improvement
Leadership
Agile Project Management
Analysis
Business Intelligence
Business Process
Business Process Improvement
Business Process Mapping
Simon Tuddenham Education Details
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Ryton Comprehensive School
Frequently Asked Questions about Simon Tuddenham
What company does Simon Tuddenham work for?
Simon Tuddenham works for Sololink®
What is Simon Tuddenham's role at the current company?
Simon Tuddenham's current role is Chief Product Officer.
What is Simon Tuddenham's email address?
Simon Tuddenham's email address is st****@****abs.com
What is Simon Tuddenham's direct phone number?
Simon Tuddenham's direct phone number is +4411324*****
What schools did Simon Tuddenham attend?
Simon Tuddenham attended Ryton Comprehensive School.
What skills is Simon Tuddenham known for?
Simon Tuddenham has skills like Accounts Payable, Retail, Payments, Fraud, Project Delivery, Customer Experience, Stakeholder Management, Treasury, E Commerce, Team Management, Prince2, Agile Methodologies.
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Simon Tuddenham
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Simon Tuddenham
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