Customer Experience Manager
Current
Jan 2020 - Present
AeroLeads people directory · profile
Simon Turner Email & Phone Number
Customer Experience Manager
at
NatWest Group
1 work email found
@ntlworld.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience Manager
Location
Nottingham, England, United Kingdom
Company size
Who is Simon Turner? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Simon Turner is listed as Customer Experience Manager at NatWest Group, a with 20624 employees, based in Nottingham, England, United Kingdom. AeroLeads shows a work email signal at ntlworld.com and a matched LinkedIn profile for Simon Turner.
Simon Turner previously worked as Experience Manager at Natwest Group and Business Analyst at Hsbc. Simon Turner studied at Arnold Hill School, Nottingham.
Company email context
Email format at NatWest Group
This section adds company-level context without repeating Simon Turner's masked contact details.
*@ntlworld.com
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AeroLeads found 1 current-domain work email signal for Simon Turner. Compare company email patterns before reaching out.
Profile bio
About Simon Turner
Simon Turner is a Customer Experience Manager at NatWest Group. He possess expertise in change management, retail banking, stakeholder management, banking, people management and 13 more skills. Colleagues describe him as "Simon was my Line Manager for appx 18 months. In that time he provided me with coaching and direction. In addition Simon encouraged me to think outside the box and i felt empowered to make changes to enhance Processes. After 18 months i was promoted to work alongside Simon, where he continued to help me grow in the role."
Listed skills include Change Management, Retail Banking, Stakeholder Management, Banking, and 14 others.
Current workplace
Simon Turner's current company
Company context helps verify the profile and gives searchers a useful next step.
Natwest Group
14 roles
Simon Turner work experience
A career timeline built from the work history available for this profile.
Experience Manager
Mar 2018 - Dec 2019
Business Analyst
• Assessed the ongoing impact to Colleagues of internal change across Regulatory, End to End Credit, Streamlining, Growth and Digital portfolios• Design, implementation and management of UK Commercial Banking Change Runway (Colleague & Customer) to ensure correct and logical sequencing of project delivery to all business segments• Monitoring and analysis of US$90m UK Commercial Banking change budget• Analysis and oversight of Business Management resource profile to ensure adherence to headcount targets• PMO function responsibilities for various senior decision making and governance forums including MI production, options papers, minute-taking and Risk/Issue management
Feb 2017 - Feb 2018
Change Project Manager
• Designed and delivered 50,000 hours of training to support 900 Retail colleagues transition to a new operating model• Designed the Retail Front Office Colleague Journey through to expected Divestment• PMO Management of full project life-cycle including Terms of Reference, Project Plan, Milestones, Risks & Issues, Dependencies, Governance Forums and regular Status Reporting
Mar 2014 - Nov 2016
Project Manager
• Short term contract to support production of the Full Business Case and Channel Shift Strategy for the Customer Access Programme• Programme improved the delivery of Council services to Nottingham citizens through re-designed business processes and a dedicated Customer Service Function
Dec 2013 - Mar 2014
Change Project Manager
• Retail Training Lead for the Divestment of 317 RBS Branches to new Owner• Responsible for delivery of Migration Training to 2500+ RBS employees
Mar 2011 - Apr 2013
Retail Transformation Manager
• Implementation of Lean principles across 318 RBS England & Wales, NatWest Scotland branches
Jan 2010 - Mar 2011
Resource Planning Manager
• Designed and implemented the Regional People Plan across 59 areas and 277 NatWest branches• Delivery of regional headcount and budgetary targets, in addition to range of people metrics
Oct 2006 - Dec 2009
Human Resources Consultant
Jul 2004 - Oct 2006
Workload Measurement Consultant
Apr 2001 - Jul 2004
Senior Business Analyst, Systems & Planning
Jan 2000 - Apr 2001
Business Analyst
Apr 1997 - Jan 2000
Branch It Systems Trainer
Jul 1995 - Apr 1997
Various Customer Service Roles
Nov 1991 - Jul 1995
Team & coworkers
Colleagues at NatWest Group
Other employees you can reach at natwestgroup.com. View company contacts for 20624 employees →
K.
Kabilaa .M
Colleague at Natwest GroupChennai, Tamil Nadu, India
View →
AP
Abhay Padma Das
Colleague at Natwest GroupDelhi, India
View →
JH
Jason Hale
Colleague at Natwest GroupLondon Area, United Kingdom
View →
SB
Stuart Bowie
Colleague at Natwest GroupEdinburgh, Scotland, United Kingdom
View →
SC
Stephanie Croydon
Colleague at Natwest GroupRotherham, England, United Kingdom
View →
AK
Amarpreet Kaur
Colleague at Natwest GroupBirmingham, England, United Kingdom
View →
RG
Rouble Guleria
Colleague at Natwest GroupGurgaon, Haryana, India
View →
SC
Stephanie Catterall-Jones
Colleague at Natwest GroupNewcastle-Under-Lyme, England, United Kingdom
View →
MC
Michael Crow
Colleague at Natwest GroupEdinburgh, Scotland, United Kingdom
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RH
Rachel Hughes
Colleague at Natwest GroupLiverpool, England, United Kingdom
View →
Kabilaa .M
Colleague at Natwest GroupChennai, Tamil Nadu, India
View →
AP
Abhay Padma Das
Colleague at Natwest GroupDelhi, India
View →
JH
Jason Hale
Colleague at Natwest GroupLondon Area, United Kingdom
View →
SB
Stuart Bowie
Colleague at Natwest GroupEdinburgh, Scotland, United Kingdom
View →
SC
Stephanie Croydon
Colleague at Natwest GroupRotherham, England, United Kingdom
View →
AK
Amarpreet Kaur
Colleague at Natwest GroupBirmingham, England, United Kingdom
View →
RG
Rouble Guleria
Colleague at Natwest GroupGurgaon, Haryana, India
View →
SC
Stephanie Catterall-Jones
Colleague at Natwest GroupNewcastle-Under-Lyme, England, United Kingdom
View →
MC
Michael Crow
Colleague at Natwest GroupEdinburgh, Scotland, United Kingdom
View →
RH
Rachel Hughes
Colleague at Natwest GroupLiverpool, England, United Kingdom
View →
1 education record
Simon Turner education
-
Arnold Hill School, Nottingham
FAQ
Frequently asked questions about Simon Turner
Quick answers generated from the profile data available on this page.
What company does Simon Turner work for?
Simon Turner works for NatWest Group.
What is Simon Turner's role at NatWest Group?
Simon Turner is listed as Customer Experience Manager at NatWest Group.
What is Simon Turner's email address?
AeroLeads has found 1 work email signal at @ntlworld.com for Simon Turner at NatWest Group.
Where is Simon Turner based?
Simon Turner is based in Nottingham, England, United Kingdom while working with NatWest Group.
What companies has Simon Turner worked for?
Simon Turner has worked for Natwest Group, Hsbc, Rbs, Nottingham City Council, and Natwest.
Who are Simon Turner's colleagues at NatWest Group?
Simon Turner's colleagues at NatWest Group include Kabilaa .M, Abhay Padma Das, Jason Hale, Stuart Bowie, and Stephanie Croydon.
How can I contact Simon Turner?
You can use AeroLeads to view verified contact signals for Simon Turner at NatWest Group, including work email, phone, and LinkedIn data when available.
What schools did Simon Turner attend?
Simon Turner studied at Arnold Hill School, Nottingham.
What skills is Simon Turner known for?
Simon Turner is listed with skills including Change Management, Retail Banking, Stakeholder Management, Banking, People Management, Coaching, Human Resources, and Project Planning.
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