•Leadership of the Group Risk Management team reporting to the CRO, enhancing the design and embeddedness of the Risk Management Framework across the Group.•Designed and implemented a second line Risk Assurance Team, delivering a variety of reviews focusing on IQ-EQ's major risks.•Regular presentations to Boards and Committees on both Risk and Assurance topics.

• Responsibility for Enterprise, Operational Risk, Financial Controls Testing and Risk Transformation across M&G plc including M&G Investments and Prudential UK, leading a large team of colleagues. • Led on the delivery of key deliverables including the: (i) Refresh of the M&G plc Risk & Policy Governance Framework, (ii) Top, Emerging and Risk Identification Processes, (iii) Design and Implementation of the Risk Taxonomy and Risk Appetite Framework, (iv) ICAAP (now ICARA) and Solvency II ORSA FCA/PRA regulatory filings and (vi) M&G Investments Audit and Assurance Faculty (AAF) report.• Restructured and reduced Operational Risk headcount to align to the new business structure, leading on the design and implementation of the new structure including all people aspects and consultation with the relevant trade union, Boards and Regulators.• Delivered the implementation of Operational Risk Framework.• Led the implementation of a Governance, Risk and Compliance (GRC) tool across M&G plc to underpin the refreshed framework and developed a firm-wide communications and training programme to improve awareness of, and attitude towards risk management.• Driven the use of refined Risk & Control metrics and dashboards in management, Committee and team meetings and transitioned to calibrated quantitative Risk & Control based objectives, and the implementation of appropriate financial incentives and consequences.• Oversight and input into the M&G plc Operational Resilience and Third Party Management programmes.• Supported Investment and Sales Teams by leading Risk Management presentations to prospective and existing clients.• Regular discussions, presentations (including training delivery) with PRA, FCA, Executive and Non-Executive Committees (Board Risk & Audit Committees) on Non-Financial Risk issues and Chair of the Non-Financial Risk forum.

• Reported to the Chief Risk & Compliance Officer and General Counsel, responsible for a multi-million pound change programme, built a team of 20 people to deliver the programme. In addition, acted as Business Manager/Chief of Staff for both Executives.• Responsibility for all aspects of programme delivery including costs, benefit management, reporting to Boards and trailing progress to Regulators.• Programme focussed on three key workstreams (i) functional re-organisation, (ii) operational separation, and (iii) digitally enabling capabilities.• Functional re-organisation - Responsible for design and implementation of new target operating model (TOM) including merging and restructuring across Risk, Compliance, Legal & CoSec.• Operational separation – Programme to separate the functions from Prudential plc including implementation of new risk framework, appetite, limits and policies, whistleblowing, share plan provision, registrar and high-tech investigations capability for the new entity. In addition, responsibility for closure of Financial Position & Prospects Procedures (FPPP) actions, working with the Reporting Accountant and drafting the functional sections of the long-form report. • Digitally enabling capabilities – Implementing other systems and technology to increase automation across the functions including (i) a financial crime workflow tool, (ii) a gifts and hospitality tool, and (iii) Co-Sec systems (both board reading and legal entity filing software).

• Accountable for (a) design and delivery of the future functional TOM and, (b) providing programme assurance over the significant M&GPrudential merger and transformation change programme. • Programme Assurance Responsibilities – (i) developed a transformation risk framework including reporting and Management Information, (ii) built and recruited specific team to support the assurance of the programme, (iii) developed risk opinions, programme health checks and attended steering committees and programme boards, and (iv) overseen the central transformation office development of a first line risk framework, balanced scorecard and financial benefits tracking tool.

• Reported to the Prudential plc Chief Auditor and led several highly confidential reviews including whistleblowing and regulatory investigations.• Led a group-wide internal audit enhancement programme, delivered both to time and budget. Significant enhancements were made in several areas including (i) people and teams, (ii) technology, (iii) processes, and (iv) methodology.• Developed an approach to thematic reporting and presented to both Executive and Non-Executive Directors and produced thematic reporting for both Risk and Audit Committees on topics including (i) outsourcing oversight, (ii) financial controls and (iii) identity and access management.

• Responsibility for group-wide audits including (i) alternative investments, (ii) asset valuation, (iii) best execution, (iv) conflicts of interest, (v) securities lending, and (vi) FX and cash trading. • Led multiple interactions and produced several reports for the PRA on asset valuation risk. Led development of group audit plan and risk assessed audit universe.

• External Audit - Lead Senior Manager for the external audit of SEC registered investment banks subject US PCAOB inspections, regularly presented at both Risk and Audit Committees. Assisted on several major transactions and disposals including the issuance of notes on an overseas exchange. Frequent liaison with PRA and FCA.• Internal Audit - Outsourced lead and Head of Internal Audit for a large broking firm covering both securities and wealth. Led internal audit effectiveness reviews for banks, high frequency traders and foreign currency exchange brokers.• Advisory Projects - Deloitte lead for Bank of England Funding for Lending audit engagements. Managed the audits for four major banks that drew down on the scheme and liaised with the Bank of England on audit rules for the scheme. Deloitte lead for money transfer businesses and e-money institutions.