Using my experience in the hospitality industry, I have sought a portfolio of work for various pub and restaurant companies to support them in projects that supplement the roles of their busy employees. For Oakman Inns, I have developed an operational New Openings program to include over 300 tasks for current employees, with reminders of deadlines and completion dates within the project timeline. This will be rolled out for 25 developments in the next 5 years.As new leisure companies… Show more Using my experience in the hospitality industry, I have sought a portfolio of work for various pub and restaurant companies to support them in projects that supplement the roles of their busy employees. For Oakman Inns, I have developed an operational New Openings program to include over 300 tasks for current employees, with reminders of deadlines and completion dates within the project timeline. This will be rolled out for 25 developments in the next 5 years.As new leisure companies gather capital from investment companies, so too must the investment company be diligent in who they are lending to. My role with Downing Investors is to carry out operational due diligence for all areas of the business, and report back to the investors of best practice examples that will improve the business.Pub Managers who join companies as leaseholders may not be confident with the food operation and my work with Enterprise Inns is helping to ensure these business owners have the knowledge and information to set up and deliver a quality food operation, thus improving the profitability of their pub. Show less

My responsibility was for sales and profit (P&L) and commercial management for food and liquor, which included menu development, new openings, food safety, marketing, promotional, legal and operational practices. Much of my work was project based where the growth, development and improvement in quality of the bar and catering operations in 44 centres across the UK could be measured through working with the Centre management teams. My performance increased Spend Per Customer by 8-12% in each… Show more My responsibility was for sales and profit (P&L) and commercial management for food and liquor, which included menu development, new openings, food safety, marketing, promotional, legal and operational practices. Much of my work was project based where the growth, development and improvement in quality of the bar and catering operations in 44 centres across the UK could be measured through working with the Centre management teams. My performance increased Spend Per Customer by 8-12% in each of the five years, with 2013 increasing by 9% in liquor and 22% in food. Achieved additional purchasing benefits of £400k by re-negotiating with existing and new suppliers and re-structuring of procurement arrangements.Training and personal development of managers nationally by using a hands-on leadership style to strengthen the food and beverage part of the business.Created and developed new brand of American style concept of quality food and hot drinks and to show growth of 19% in sales and 21% in food gross profit, in each of the years 2012, 2013 and 2014. Show less

Responsibility for the marketing and property development of an area covering 80 pubs across the South of England. From the initial brief, I calculated and presented the payback figures, appointed designers and contractors, and managed the project through to completion and handback to Operations Team. Responsible for £4m Capex per annum, and completed 29 projects annually– each returning between 6% and 87% growth on sales.

My responsibility was to oversee the operations and purchasing of all food for the group - Butlins, Haven, Warners and British Holidays. I purchased over £18m of food per year, and was responsible for a turnover of £25m in Haven, and £10m in Butlins and for guest catering of 10,000 per meal over 3 resorts.

After a variety of positions in Pub & Restaurant Management, I joined the Corporate Management team, as an Area Manager, Regional Manager, and finally Brands Marketing Manager, looking after the Exchange Bar Restaurant, Calendars Café Bar and Porterhouse Steak Restaurant brands.