Simon Wilkinson Email & Phone Number

Cardiff

Cardiff, United Kingdom

Financial Crime

Chester, United Kingdom

Analysis and review of policies and processes, identifying and delivering improvements, design and implementation of all new policies.Implementation and reconciliation of all regulatory and operational risk training and compliance issues across the business area.Manage change effectively - from inception, through testing, implementation, benefits delivery and lessons learnt.Lead department testing programme for system and regression testing for LBG fraud integration projects.

Chester, United Kingdom

Lead fraud intelligence team, managing all fraud systems, processes and policies.Delivery of improved performance against fraud loss targets of 12%.Improvement of compliance audit ratings for external fraud industry memberships from pass to superior.Representation of business area for internal and external fraud forums, building key industry relationships.Successful integration of 2 specialised fraud intelligence teams.Overhaul of all Hunter Fraud frameworks improving performance month on month.

Cardiff, United Kingdom

Development and delivery and robust training programmes for new hire and existing colleagues.Delivery of year on year improvement in quality performance across the department, with an increase in colleagues attaining green status quality and compliance reviews from 61% to 72%.Management of compliance adherence, providing effective solutions to ensure minimal breaches.Effective re-design of operational risk control measures, incorporating easy to use guidelines and insightful RAG status reports for higher management digest.Management of all system defects through to a successful conclusion. Regular reporting of defect status and impact to higher management, providing solutions and work-around to any crucial system downtime.

Cardiff, United Kingdom

Analysis of credit applications to assess credit and fraud risk whilst up-holding great customer service.Identification and thorough investigation of all suspect fraud cases ensuring internal and external compliance policy, rules and procedures.Provision of valuable and sympathetic support to all identified victims of fraud, in accordance with external membership rules and guidelines.Support the training and development of all junior colleagues to ensure clarity and consistency across the department.

Bachelor Of Arts (B.A.), Politics

Education record