Simon Winterbottom Email & Phone Number

London, United Kingdom

Helping UK automotive companies to trade overseas and increase their presence in international markets.

London, United Kingdom

Member account management role within the UK’s largest automotive trade association.• Account management for a portfolio of approximately 80 member companies.• Regular engagement with members to understand their business requirements, demonstrate value of relevant SMMT benefits, and promote uptake of paid services. Developed strong relationships with portfolio members, achieving high annual retention rates.• Principal point of contact for ad hoc member queries. Facilitated introductions to other SMMT teams in response to member needs, informed by strong understanding of SMMT’s wider offering and objectives.• Active contribution to design and implementation of new member benefits, including:o “Introduction to SMMT” seminar – Developed bi-annual seminar explaining the advantages and opportunities available to members, and offering practical advice on how to obtain maximum value from membership. Responsible for scheduling and delivery of sessions, including bespoke presentations run on request, and updating seminar content to reflect recent developments.o Automotive Supplier Support Assessment – Co-created a ten-point review to identify the areas of membership that can best support a business’s priorities within the automotive sector.o Diversity, Equity & Inclusion (DE&I) Toolkit – Member of project team responsible for developing, with the services of a third party organisation, a best practice DE&I toolkit that members can access to help support them with their own DE&I objectives.• Oversight of annual membership renewal process, including preparation of all internal and external member communications. Chairing internal renewal meetings to monitor and drive progress.• Promotion of membership benefits to prospective members at trade shows and networking events.• Attendance and support at SMMT events, engaging with and facilitating networking and introductions for attendees.

London, United Kingdom

Client account management role within a charity fundraising agency.• Responsible for the management of face-to-face fundraising campaigns for five key clients.• Weekly analysis and reporting of results to highlight variances against target and forecast performance and recommend amendments to campaign strategy. • Prepared and delivered monthly and quarterly presentations on campaign performance. • Supervised fundraiser training to ensure compliance with industry regulations. Fielded client queries in relation to training and compliance matters.

London, United Kingdom

Mixed B2B relationship and product management role in a fast-paced start-up environment. • Development and management of client relationships for a portfolio of 40 clients (private jet operators).• Provision of client training and support on system configuration and updates. Analysis of system usage data to develop product and pricing recommendations for clients.• Promotion of Stratajet product offering at international networking events. Direct pitching to prospective clients. Oversight of client engagement / on-boarding process.• Supervision and mentoring of junior team members, providing on-the-job training and feedback as necessary. Represented relationship management team in weekly management meetings.• Liaison with third-party software providers to resolve client-specific integration issues.• Product owner for the company’s B2B platform. Identification and recommendation of new software features based on understanding and assessment of client needs. Prioritisation of product backlog using Jira Software. Collaboration with development team on design and implementation of product features. • Rapidly acquired and maintained up-to-date understanding of platform features and functionality. Key achievements• Successful migration from legacy to current version of platform, with full retention of portfolio of clients.• Recommended and successfully implemented several key product features, including transparency of cancellation fees and operator override of default airfield pricing.• Exceptional feedback at three-month review, receiving five-star ratings from all department heads.

Farnborough, Hampshire

Client account management for an aviation management company, responsible for the operation and maintenance of clients' private aircraft.• Principal relationship holder for all client accounts in my portfolio (approx. 8 aircraft).• Full coordination of flights on behalf of clients (including negotiation of flight permits at short notice, scheduling flights to minimise operational/legal constraints whilst still meeting client expectations, arranging crew visas and freelance crew as required, organisation of transfers and accommodation, briefing crew members, etc.).• Represented clients in commercial negotiations with operators and other third parties.• Preparation of monthly client aircraft activity reports. Proactive liaison with charter teams to ensure profitable utilisation of aircraft when not in use by owners. Scheduling and coordination of aircraft maintenance to minimise disruption to owners’ schedules.Key achievements included:• 100% retention of clients despite significant competitor efforts.• Consistently excellent client feedback.

Farnborough, Hampshire

Private jet charter sales and business development role, with client base comprising high net worth individuals and large multinational corporations.• Identified client requirements and sourced aircraft to satisfy their objectives. Negotiated best price with private jet operators on behalf of clients. Managed flight booking process and post-flight follow-up.• Promotion and organisation of additional services including car transfers, VIP lounge access, catering services, etc.• Monitoring and management of warm leads. Developed and maintained trusted relationships with individuals and companies to secure repeat business and client referrals.Key achievements• Doubled size of client portfolio over a four-year period, largely through individual business development activity.• Exceeded annual profitability targets every year, by an average of 35% per annum.

Farnborough, Hampshire

Member of Bookajet’s Aircraft Management team, responsible for management of owners’ private aircraft.• Day-to-day point of contact for aircraft owners.• Organisation of flights on behalf of aircraft owners. • Liaison with brokers where aircraft chartered by third parties.

Frimley, Surrey

Sales support role within the Bid Management team of a facilities management business, responsible for preparation and delivery of proposals and tender documents.

Fleet, Hampshire

Management of key accounts. Client portfolio included some of the largest banking, communications and utilities groups in the UK.

Farnborough, Hampshire

Data administration for a European Commission research project on sustainable development and farming in Europe.