Simon Wraith Email & Phone Number

Long Eaton, Gb

Long Eaton, Gb

Loughborough, England, United Kingdom

Syston, England, United Kingdom

Manage all IT projects within the businessLiaising with new and existing customers via phone and email dailyProject quotationsResponsible for the IT administration of ISO 27001, BSI1008 and ISO 9001 with regular audits and objectives.Dealing with technical queries via Phone/Email/Messenger, logging the call and remotely accessing PC’s using remote softwareLiaising with 3rd part IT support dailyWorking to extremely tight deadlinesExcellent communicational skills

Leicester, United Kingdom

Managed 3 working areas within the production bureau (Scanning, Indexing & Microfiche Scanning)Managed a production team of 30 employees all with various IT skill sets.Responsible for achieving a monthly budget of £130,000.Liaising with new and existing customers via phone or emailIn charge of staff employment.Successfully implemented a day and evening shift patternStaff HR.Achieved and Maintained ISO27001 & BSI1008 for the company.Working to very tight deadlinesExcellent communication skillsAfter taking over the position as Bureau Manager I have achieved budget every month

Leicester, United Kingdom

1) Maintain the Company’s computer network and servers - Windows Server 2003/2008, Microsoft Exchange 2003 and Active Directory & Exchange Manager.2) Liaise with ISP to resolve internet and email problems3) Support a client group of sub-contractors based in the UK including provision and installation of hardware to their homes, networking to their existing or new internet connections.4) Help-desk support for our internal VB6/VB.NET systems, dealing with technical queries 24/7 via Phone/Email/Messenger, logging the call and remote accessing their PC’s using LogMeIn software.5) Creating and updating training manuals for our internal systems and then training the subcontractors on how to use the systems once the PC is installed.6) Maintenance of business-critical Kodak, Panasonic imaging scanners and procurement of spare parts.7) Quality check of all images scanned on a daily basis through the use of internal systems before allocation to sub-contractors can take place. This requires a high level of accuracy and confidentiality due to the sensitive data we handle.

Derby

Collating batch information to send to client, transmitting work to customers (FTP,SFTP, Email), liaising with customers regards how data should be sent back, good understanding of file formats (csv, fixed width & tab delimited files), reconciling subcontractors work to match up with their invoice.

Derby

Data Capture of Alpha/Numeric Work, Touch Typing, Inputting financial data.

B.T.E.C National Diploma Design Illustration, Merit/Distinction

B.T.E.C First Diploma It, Information Technology, Merit

8 Gcse'S Passed (Including Science, English & Mathematics)