• Performing general office duties, such as answering telephones, taking dictation, or completing insurance forms.• Explaining treatment procedures, medications, diets and physicians' instructions to patients.• Interviewing patients to obtain medical information and measured their vital signs, weight, and height.• Authorizing drug refills and providing prescription information to pharmacies.

• Resolved customer complaints regarding sales and services.• Staffing, training, and performance evaluations to develop and control sales and service programs.• Reviewed operational records and reports to project sales and determine profitability.

• Performed general office duties, such as answering telephones, taking dictation, or completing insurance forms.• Prepared reports, invoices, financial statements, letters, case histories and medical records.• Completed insurance or other claim forms.• Staffing and training employees.• Authorized drug refills and provided prescription information to pharmacies.