Simona Conti Email and Phone Number
Simona Conti work email
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Simona Conti personal email
I am a passionate and self-motivated Senior Manager with more than 25 years of professional experience in multiple countries. I know how to build and maintain profitable and enduring strategic relationships with suppliers and customers and to create processes to organize, automate and enhance work.I am success oriented and have strong problem solving and negotiation skills and maintain an intense customer focus in highly stressful commercial and operational environments. I am experienced in staffing, managing and developing teams in various countries; in the creation and harmonization of effective framework agreements and in the negotiation of competitive price lists and resolution of supplier escalations.I have mainly worked in the Telecommunications industry but also have a high interest in Fashion.I communicate effectively in 5 languages (Italian, native speaker; German and English, fluent; Spanish & French, conversational; Czech, basic).I am an “overachiever” and have steadily reached and exceeded company targets with bonuses of 100 and 150%.I am a “force of nature”: I convey energy and will to live, I spot and enhance people’s qualities and help them grow in their careers and personal lives. My strengths are my independence, my resiliency, my generosity and honesty and my sense of humour. I enjoy challenges and am extremely ambitious albeit genuine and very feminine.HOBBIES & PASSIONSFashion, Styling and Counselling, Reading and Writing, People, Travelling, Languages, Football
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Lead Carrier Relations ManagerColt Technology Services Nov 2023 - PresentMilano, Lombardia, Italia -
Lead Carrier Relations ManagerLumen Technologies Oct 2019 - Nov 2023Milano, Lombardia, Italia -
Senior Carrier Relations ManagerCenturylink (Formerly Qwest) May 2014 - Oct 2019Milan Area, ItalyLevel 3 now CenturyLink is a global communications company headquartered in Broomfield, Colorado offering a comprehensive portfolio of data, video, voice and unified communications, security, managed and professional services and cloud solutions that leverage its secure, global network. CenturyLink reaches more than 60 countries – providing access to a consistently-upgradable platform.August 2016 – present Senior Carrier Relations Manager at Level 3 now CenturyLink (Milano)May 2014 – July 2016 Senior Carrier Relations Manager at Level 3 (Munich)Responsible for:• Setting the Capacity Vendor Strategy for the following regions: DACH, BENELUX, Nordics, Eastern Europe, Russia, CIS, Balkans, Turkey, Italy, Greece, Cyprus and Malta• Downsizing the number of Suppliers and optimizing the spending per region.• Ensuring that the amount of targeted savings for my region of expertise is reached.• Negotiate, develop and update commercial agreements for the provision of leased lines and data services, including the structuring of all local access solutions by negotiating Master Service Agreements with Vendors.Key achievements:• Creation, maintenance and development of a Standard Master Service Agreement and a benchmark template for team usage and distribution to vendors for a more effective and harmonized vendor relationship• Creation of reference documentation and process guidelines for team internal and external usage• Effective training of various team members to take over additional responsibilities from me• Involvement in the CenturyLink integration process• Constant overachievement of the Savings Goals set by the company -
Senior Manager, Operational Vendor ManagementInteroute Apr 2010 - Nov 2013Stodulky, PragueResponsible for:• Managing the operational relationship with vendors with a team of technicians divided over 2 operation centers in Europe (Prague, Sofia) mainly focused on end to end incident management.• Strategy, vision, KPIs, resource planning, career development, staffing, process and system development, project management and ISO accreditation for the operational vendor management team in the support centres in Europe (Prague, Sofia)• Liaise with customer service and other operational teams to ensure best support to customers including being part of the 24/7 escalation management rota as a 2nd level escalation contact for both vendors and customers.• Monthly reviews with vendors on SLA and general performance. Liaise with Interoute commercial teams to apply for credits in case SLAs are broken.Key achievements:• Completed full roll out of the Sofia vendor management team and enhanced the staffing of the Prague vendor management team ensuring full work integration• Improved KPIs significantly, providing the most aggressive reaction time to incidents across Operations• Standardized process and engagement with vendors to ensure most efficient reaction time -
Snr Manager Supplier Management & Off-Net PricingInteroute Feb 2004 - Apr 2010London, United Kingdom And Prague, Czech RepublicResponsible for:• Development and leverage of commercial relationships with telecommunication service providers to meet the needs of Interoute customers• Worked with Sales on major bid quotations and supplier selection. Set up a process for Bid Qualification & Validation; set up and managed the pricing relationship with all Interoute providers across the globeKey achievements:• Significant cost reduction and cross country OLO programs & reviews• Standardized provider management activities, projects and processes throughout the Interoute regions and creation of regionally based pricing teams (various locations within Europe)• Creation and further enhancement of the Off-net pricing system and process providing sales with instant prices including historical reporting and end to end Off-net Pricing Process
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Snr Service Manager & Carrier Relationship ManagerViatel Jan 2001 - Jan 2004London, United KingdomResponsible for:• Central point of contact for European and US based carriers, establishing and managing the work relationship with them. Established a quotation and order process with carriers and fully responsible for negotiation, review and closure of contracts and SLA.• Providing Service Managers and Sales with professional and accurate customer focused reporting on provisioning and Presales Support, liaising with Provisioning, Infrastructure, Engineering, Network Capacity Planning, Technical Support and Marketing.Key achievements:• Creation and enhancement of the quotation process enabling the gathering of off-net pricing from Suppliers throughout Europe within a centrally based database• Enhancement of the Service Management reporting and communication on provisioning activities to Sales• Gathered, re-organized and took over single handedly the Supplier Procurement and Provisioning activities after the dismantling of the Procurement Team (during company restructuring)
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Local Access Coordination & Implementation SpecialistGts Jun 1999 - Jan 2001Dublin (Ireland) And Brussels (Belgium)Responsible for:• Daily ordering and follow-up of local access deliveries, based on customer requirements, according to the design specifications and in conformity with established Service Level Agreements, dealing internally with the Designing Team, Sales and Service Management, Customer Services Support and externally with national and international GTS Local Access Providers;• Dealing with all GTS national and international suppliers in order to ensure correct billing and performance; Organizing and attending meetings with suppliers from all over Europe; • Translation of legal contracts from German and Italian into English and vice versa and linguistic support (German, English and Italian) to the financial teams
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Contract Administrator For The Italian And Various Other MarketsH&K Ltd Jan 1998 - Jun 1999Dublin (Ireland)Responsible for administrating contracts, through all stages, including Engineering, Production, Purchasing, Shipping, Accounting and ensuring final customer’s satisfaction.
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Responsible For Administrating The German MarketD&D Spa Cosmetics Oct 1996 - Oct 1997Milan Area, ItalyCustomer Service and technical support for the German market. Interpreter for meetings with International business clients. Translation of documents into German, Italian and English.
Simona Conti Skills
Simona Conti Education Details
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Scuola Per Interpreti, Milano100/110 -
Istituto A. Manzoni52/60
Frequently Asked Questions about Simona Conti
What company does Simona Conti work for?
Simona Conti works for Colt Technology Services
What is Simona Conti's role at the current company?
Simona Conti's current role is Lead Carrier Relations Manager.
What is Simona Conti's email address?
Simona Conti's email address is si****@****men.com
What schools did Simona Conti attend?
Simona Conti attended Scuola Per Interpreti, Milano, Istituto A. Manzoni.
What skills is Simona Conti known for?
Simona Conti has skills like Telecommunications, Team Management, Managed Services, Management, Voip, Ip, Strategy, Unified Communications, Integration, Mpls, Negotiation, Sla.
Who are Simona Conti's colleagues?
Simona Conti's colleagues are Sheila R. Mannisto, Kostas Christodoulou, Vivek Pandey, Salvatore Mastrolia, Mukesh Rawat, Naveen Yadav (Technical Consultant Telecom ), Christian Nash.
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