Driven human resources professional with 15+ years of cross-functional expertise in all areas connected to HR: recruitment, employee relations & diversity, on-boarding & training, development programs, performance management, documentation & reporting and HR policies & processes design. This expertise is built in connection with the international environment practices, approach and expectations gained through the strong connection with the APT customers, for which the HR services were delivered, all large multinational companies acting in IT, BPO and SSC. Given the scale of the HR operations, up to 700+ employees, I have developed a disciplined and flexible problem solving approach that balances business goals with employee needs, thus being both customer and employee centric. On a personal note, I am passionate about discovering new cultures and civilizations and capture them in photographs.HR expertise in the IT/BPO/SSC fieldProject ManagementStrong customer focusPerseverance Strong analytical skillsDeliver quality results Planning & organizing Intuition & empathy