Simona Gustafson Email & Phone Number

Los Angeles, California, United States

Los Angeles

IT Administrator | Jan 2016 to Present• Diagnose and repair hardware/software with desktops and laptops• Resolving all troubleshooting tickets placed by instructors and staff within expected time-frame• Manage administration tasks for Windows Server 2003 and Windows Server 2008• Monitor and maintain networks and server• Creating user accounts and performing access control • Documenting processes including backing up and archiving dataStudent Enrollment Representative… Show more IT Administrator | Jan 2016 to Present• Diagnose and repair hardware/software with desktops and laptops• Resolving all troubleshooting tickets placed by instructors and staff within expected time-frame• Manage administration tasks for Windows Server 2003 and Windows Server 2008• Monitor and maintain networks and server• Creating user accounts and performing access control • Documenting processes including backing up and archiving dataStudent Enrollment Representative | Oct 2015 to Present• Maintaining departmental standard for accuracy on all data entry; document all interactions with students according to policies and procedures • Collect all documentation needed for enrollment efficiently • Enter in daily and weekly attendance to ensure students are following academic policy Show less

• Shared product knowledge with customers while making personal recommendations• Completed floor replenishment to guarantee size availability and promote customer satisfaction• Shared product knowledge with customers while making personal recommendations• Maintained inventory status through inventory loss spreadsheet for auditing purposes

The duties I perform are taking customer orders, preparing and packaging the food, handling cash transactions, cleaning.

• Always provided prompt and efficient responses to customers • Conducted accurate markdowns, counts and inventories as scheduled• Performed daily recovery to ensure a neat, clean and organized store• Processed register transactions with a sense of urgency

Bachelor Of Science - Bs, Software Development

May 2021 Estimated Completion: November 2023

Diploma, Information Technology

English/Language Arts Teacher Education