This role involved looking after two children (10 months and 5 years old when started) from Monday to Thursday (afternoons and occasional babysitting)Duties:• Took a leading role in tutoring children of varying ages through homework assignments and special projects across a range of subjects to promote academic success• Promoted language development skills through conversation, listening, reading and story telling• Taught children everyday skills, including tying shoes, dressing, potty training, basic math and language• Engaged with children on individual basis to build positive relationships• Supervised children during physical activity and helped with learning social skills with peers• Made healthy snacks and meals for 2 children• Coordinated different types of activities from games to academic projects to enhance physical and intellectual development• Organized activities that enhanced children's physical, emotional and social well-being• Established positive and nurturing environments to support child social and emotional growth• Developed games and activities using arts and crafts to support learning and verbal skills• Balanced playtime and limited screen time to optimize different types of stimulation and support development of fine motor, gross motor and cognitive skills• Developed mentally appropriate activities for children• Identify warning signs of emotional and developmental problems in children and wok with parents to provided needed support and help• Communicated with children at age-appropriate levels to ensure understanding and foster relationships

This position involved taking care of three children after they finished school and for 12 hours on consecutive week days during school holidays. I have learnt to further develop my ability to plan, organize and multitask with minimal supervision. In addition, due to the varied needs of each child, I have learnt to be adaptable, patient and proactive in providing a high level of child care focussed on aiding their personal development, emotion wellbeing whilst ensuring physical safety. Duties:• Creating a safe, caring, nurturing and stimulating environment. • Performing housework related to childcare, including washing clothes, cooking, cleaning up after meals and general cleaning.• Transporting children safely to and from activities. • Grocery shop and managing budget. • Planning their daily schedule including planning and leading educational activities.• Teaching good social manners and providing parentally approved discipline when necessary.

Within this role I learnt to serve multiple customers effectively and efficiently while maintaining a high standard professionalism. Duties:• Serving and presenting hot and cold non-alcoholic beverages quickly and efficiently.• Attracting new customers with promotions and products.• Stocktaking, ordering food, drink supplies and retail products. • Receiving and processing customer payments.• Maintaining a high standard of cleanliness throughout the coffee shop and toilet areas.

This varied role required me to work in a multi-tasking environment, demonstrating the ability to prioritise important tasks, to be flexible and adaptable. In addition, I developed the skills to work under pressure and as part of a team. Duties:• Serving and advising customers. • Handling payments, cashing-up at the end of the day.• Stocktaking and ordering, product pricing and information.• Designing attractive product displays, store front promotions and window displays.• Promoting special offers and enrolling customers in corporate store card accounts.• First responder for customer complaints and referral of complex issues to the manager.

This role required excellent time management and organizational skills. In addition, I learned the importance of good communication within the team.Duties:• Double Entry Bookkeeping. • Journal posting.• Completing VAT returns. • Control accounts reconciliations.• Administrative support to accountants.• Greeting clients and helpfully directing them to the correct person or department.• Answering enquiries in person, by phone and email.• Promptly providing clear and relevant information to clients and potential clients.