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Vilnius, Lt

o Led Revenue Operations Team:Established and managed a revenue operations team responsible for sales, marketing, and customer success planning, execution, forecasting, reporting, pipeline management, compensation, and strategic analysis, emphasising quality, accuracy, and process consistency.o Ownership of Revenue Funnel:Ensured data integrity within Salesforce and other sales/marketing support toolsOwned and oversaw the entire revenue funnel, defining the customer journey, and related metrics.o Revenue Insights:Prepared insights for leadership meetings, focusing on revenue funnel status and areas of concern.Collaborated with Sales Ops, Marketing Ops, and other departments to streamline work processes.Modeled and set revenue related targets in coordination with other departments.o Automation and Visualisation:Automated data collection and visualised pipeline and forecast data.Developed sales and customer success compensation plans, including Chargebee setup.o Strategic Support:Assisted leadership in understanding pipeline, forecasts, retention, and KPIs.Brought best practices in sales and customer success strategy and planning to maximize sales and revenue retention.o System Ownership:Owned and managed all systems and tools related to sales, customer success, and marketing processes, with Salesforce (SFDC) as the central hub.

o Enhanced Sales Efficiency:Streamlined the sales processes from lead capture to monetization, including the implementation of a 15-minute Service Level Agreement (SLA) for sales.Strategically narrowed focus markets to maximize sales impact.o Optimized Lead Management:Introduced a lead routing system that prioritized hot leads over lower quality leads, incorporating a traffic light system for sales teams.Resulted in a 15% increase in demo booking efficiency and eliminated over 33% of non-value leads, reducing representative overhead.o Revamped Data Infrastructure:Overhauled the sales data infrastructure and improved the User Experience (UX) and User Interface (UI) in Salesforce and related systems.This enabled greater data transparency and fluidity throughout the sales organization.o Market Analysis:Conducted price sensitivity analysis by market segment, assessing demand and reservations across various sales channels.o Managed Self-Service Channel:Successfully managed the self-service channel, ensuring smooth customer interactions.o Data Integrity Assurance:Ensured data integrity and data flow within Salesforce, as well as other sales and marketing support tools, while maintaining compatibility with other systems.Conducted regular data storage clean-ups.o CRM Stability:Maintained the stability of the CRM system by consistently identifying and resolving errors stemming from API issues and other sources.Addressed the root causes of these errors.o Sales Commission Oversight:Took ownership of the entire sales commission process, from implementation to distribution.o Tool Management:Owned and managed all sales-related systems and tools, including Salesforce, Leandata, Calendly, Outreach, Zapier, and Intercom.

County Dublin, Ireland

o Provide pre-sales technical expertise to the Inside and Outside Sales organization.o Liaise between producers, vendors, and clients to design and sell a complete solution.o Identify customers’ needs and requirements and recommend appropriate products and solutions.o Ensure adequate pipeline coverage by managing and generating new pipeline leads.o Conducting account research to determine best routes of engagement.o Forecast sales pipeline on a week by week basis to management.o Enable the Sales organization through training and coaching.o Championing in product knowledge for the extended sales and technical teams.o Harness an extensive portfolio to design enterprise solutions.o Collaborate well with other engineers and other solution designer teams.

Dublin, Leinster, Ireland

o Provide expert guidance and direction to the Core Sales team on Dell’s infrastructure and enterprise solutions on working directly with a leading industry partner. o Delivering online demos to both partners and customers. o Staying up-to-date on new and competitive products, technology and services offerings

County Dublin, Ireland

Creditors analysis/review General administration duties Assisting accounts payable and receivable functions- preparation of documents in advance of posting to Oracle Enterprise Resource Planning cloud. Collected evidence of income and expenditure for reconciliation of monthly budgets. Managing incoming and outgoing emails/phone calls

Drogheda

o Running production work for Credit default swaps. o Pricing securities held by the funds that State Street represents.o Shadowing credit eventso Dealing with operation department trying to solve issues.o Managing incoming and outgoing emails.o Used financial programs such as Oberon and GM2

County Dublin, Ireland

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