Simona Cossidente Email and Phone Number
Simona Cossidente work email
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Simona Cossidente personal email
I was born in Potenza and I live in Milan since 2004.I got my master degree in Computer Science and Engineering at the Polytechnic University of Milan.My professional journey started with a role as a developer, then I became an IT analyst and, after few years, I held the position of Technical Project Manager. I had experience in both large companies and a startup, learning to work either with a structured approach or a fast-paced and hectic one. These opportunities made me an ambitious and proactive person.The clients I worked with appreciated my honesty, my result orientation, and my strategy to learn and react to their demanding tasks.I like teamwork and sharing my optimism and my energy with everyone. My technical and communication skills always brought advantages to the whole group, making it successful and performing.I'm committed to living well in my daily life: the love for my family, the pleasure of traveling, the search for good food make me a happy and fulfilled person who tries every day to give the right priority to the things in life.
Restore - Your Egrocery Solution
View- Website:
- restore.shopping
- Employees:
- 40
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Direttore OperativoRestore - Your Egrocery SolutionItaly
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Head Of Product&ProcessRestore - Your Egrocery Solution Oct 2023 - Present
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Digital Product LeaderLeroy Merlin Sep 2021 - Oct 2023Milano, Lombardia, ItaliaDigital product leader for the Order Management System.Main activities:- Manage the product roadmap and backlog - Monitor to ensure the correct operation and the improvements- Partner with cross functional teams to ensure alignment and the needs- Follow the migration to the new digital platforms -
Head Of Customer ServiceWins S.R.L. Nov 2018 - Sep 2021Wins is a software house operating in Italy for two decades offering custom software solutions to retailers. As an example, we have an electronic product catalog, an ERP system, a supermarket checkout solution.I am the Head of Customer Care, a division which got strategic with the increase of customers and projects.My external goals are oriented to client satisfaction:- to improve the quality of the first-level support so that they can resolve directly and immediately client's issues- to properly assign the issues to the second-level support team- to communicate directly with the clients during emergenciesInternally, I work to achieve better processes:- by monitoring the resolution pipeline and timing- by supporting the communication between the teams to increase the cooperation and know-how -
Lead Program ManagerRestore - Start Selling Online Oct 2015 - Oct 2018Milan Area, ItalyAfter leading and launching the B2C platform, my bias for action and my technical skills let me enter new areas, like business development, reporting to the CEO.Thus, I started working on the majority of IT projects, enabling long-term relationships between the software development team and other ones.
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Tech Project ManagerRestore - Start Selling Online Aug 2013 - Sep 2015Restore is one of the main providers of B2B e-commerce solutions for retailers in Italy.I have been a Project Manager on some internal technical projects and I worked on the consolidation of the software development team along with the CTO, also hiring new profiles.I managed the whole project life cycle:- By coordinating the geographically distributed tech team- By building strong relationships with internal stakeholders and clients- By monitoring costs and timings
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It ConsultantRs S.R.L. Jan 2013 - Aug 2013Milan Area, ItalyThe latest experience, closed to the Startup ecosystem, let me know RisparmioSuper, which at that time was an online price-comparison web portal.In RisparmioSuper (before it became ReStore), I supported the company growth, both from the technical and non-technical point of views:- By producing graphic materials to enhance the web applications- By supporting the team of Web Content Management- By configuring and monitoring analytics engines- By starting email marketing initiatives -
Independent It ConsultantMyself Mar 2012 - Dec 2012Milan Area, ItalyI decided to be a freelance, helping a couple of mid-sized companies. It was an amazing year for my professional and personal growth since it improved my sense of independence.I worked on R&D of a Data Access Enterprise Software Component based on Entity Framework and Code Generation, while I co-founded a technology initiative, which ended prematurely.
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It ConsultantAlten Italia Apr 2011 - Mar 2012Milan Area, ItalyOn behalf of Alten Italia, an international consulting firm, I worked for Pioneer Investments (at that time was part of the Unicredit group), holding:- development of small tools for internal needs in .NET/C#- intranet management and tutoring of internal platforms with all the other countries of Pioneer.- single point of contact between Alten developers and the client- development of institutional web site using CMS Joomla -
Analyst / DeveloperWebscience Srl Apr 2010 - Mar 2011Milan Area, ItalyWebscence is my first worked experience in a company.As a developer, I worked on different technologies:• A .NET project (ASP.NET, AJAX, jQuery, ActiveReports, ExtJS) for a big publishing company.• A Flash website (ActionScript 2.0, PHP, MySQL) of a famous luxury brandI worked at the client’s office for several months working as Project Coordinator and improving my micromanagement and team leadership skills. -
Microsoft Student PartnerMicrosoft Jun 2008 - May 2010ItalyI worked as a Microsoft delegate with Universities. I held lectures at The Polytechnic of Milan and I was involved in direct promotion of students-related activities.- .NET technology seminars- Public speaking- National-wide connection among MSPs. -
Math TeacherIstituto Dardi Feb 2008 - Sep 2009Milan Area, ItalyI worked as a professional teacher for evening classes of maths, following the entire Government's guidelines of math curricula. I also worked in one-to-one environments.
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Math TeacherIstituto Monteceneri Feb 2008 - Sep 2009Milan Area, ItalyI worked as a professional teacher for evening classes of maths, following the entire Government's guidelines of math curricula. I also worked in one-to-one environments.
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B.Sc. Course TutorPolitecnico Di Milano Feb 2009 - Jun 2009Milan Area, ItalyI held the tutoring of the Networking with TCP courses (3 courses), managing directly the projects' evaluation grades.
Simona Cossidente Skills
Simona Cossidente Education Details
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It Engineering
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It Engineering
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Liceo "Galilei"Scientifico
Frequently Asked Questions about Simona Cossidente
What company does Simona Cossidente work for?
Simona Cossidente works for Restore - Your Egrocery Solution
What is Simona Cossidente's role at the current company?
Simona Cossidente's current role is Direttore Operativo.
What is Simona Cossidente's email address?
Simona Cossidente's email address is si****@****dio.net
What schools did Simona Cossidente attend?
Simona Cossidente attended Politecnico Di Milano, Politecnico Di Milano, Liceo "galilei".
What are some of Simona Cossidente's interests?
Simona Cossidente has interest in Health, Development, Information Technology, Travels.
What skills is Simona Cossidente known for?
Simona Cossidente has skills like .net, Asp.net, Microsoft Technologies, Web Development, Software Project Management, Joomla, Requirements Analysis, Teaching, Team Leadership, Training And Development, Technical Training, Intranet Strategy.
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