Simon Poche Email & Phone Number

Auburn Hills, Michigan, United States

Lake Orion, Michigan, United States

× Efficiently route, manage, and respond to multiple phone calls and other correspondence.× Organize the auctions of individual storage units which includes invoicing, meeting quick-approaching deadlines, and close collaboration with the site supervisor.× Maintain an organized and cleanly work environment that properly reflects values of the company and employees.× Attend several meetings throughout the year to confer with teams and preserve communication.× Oversee the proper management and function of other locations under the U-Store name× Provide routine, advanced IT support to multiple locations.× Monitor financials for U-Store, which includes the use of basic and advanced algebra, cash handling, and data-collection

Rochester Hills, Michigan, United States

× Maintained proper staffing levels by close coordination with the team.× Increased revenue by monitoring reports and drawing data on improvements and deficits.× Proficiently utilized multiple productivity programs like Microsoft Excel, Word, Outlook, and initiated the creation of several business and merchant accounts.× Coordinated meetings and communications with shift supervisors and team members to create and uplift a positive and rewarding work environment.× Evaluated the store’s performance on a weekly, monthly, and year-to-date basis to achieve set target Key Performance Indicators. × Trained, coached, and promoted team members as necessary to ensure the overall success of the team as a whole.

Rochester Hills, Michigan, United States

× Successfully opened and maintained several hundred deposit accounts on a daily basis.× Supervised the daily performance of five or more tellers at any given time, which included the creation of performance plans.× Consulted with facility managers, directors of architecture and construction, Merrill Lynch financial officers, business owners, executives, and consumer clients.× Exceeded sales goals by leveraging in-depth product knowledge, customer service, and time-management skills.× Planned with leadership teams regarding customer satisfaction scores which ultimately led to a promotion