Simona Nardone Email & Phone Number

Barcelona, Catalonia, Spain

Driving growth and innovation in the Italian e-commerce and payments industry. Building strong relationships with key accounts, identifying market opportunities, and delivering exceptional customer experiences.Key Responsibilities:Account management and developmentMarket analysis and trend identificationSolution development and implementationCustomer.

Barcelona, Catalonia, Spain

Responsible for measuring agent adherence to policy and procedureIdentifying agent training needs that help to improve performancePreparing quality reports and performance trends.Providing management with daily and month end call management and department performance reports.Working on a variety of assigned special projects.

Helping companies scale their business with Google Cloud technology.Understanding IT infrastructures and providing Google Workspace and Google Cloud Platform solutions. Interacting with C-level executives ( CEO, CIO, CMO, CTO ) in the prospect companies.

Barcelona Y Alrededores, España

Building and maintaining strong, long-lasting client relationshipsNegotiation of contracts and closure of agreements to maximize profitsWork with assigned portfolio of clients assisting them with challenging requests or escalations as neededmarketing consultant for my clients with focus on their brand image on our website and their social networks

Barcelona Y Alrededores, España

Manage pay processes for the European Tech Data's front and back office organizations.Responsible for top accounts such as Samsung, Acer, Dell and Eaton. Main responsibilities include:At commercial level, implementing special price conditions to our customers ensuring the maximum profit in Techdata’s commercial activitySupporting the sales processes and.

Barcelona, Catalonia, Spain

Acting as Apple first point of contact, interact with business and leisure customers to provide and process information in response to inquiries, concerns, and requests about products and services; answering questions and giving advice on all Apple services and products.Detecting and Generating Leads and new business partnerships by exploring market.

Swords, County Dublin, Ireland

Responsible for the processing of all Hertz FNOL claims, passing Third Party claims to HCM, presenting to DCU completed documentation for the recovery of damage cost and replying to Hertz customers gathering supporting details for their damage charges in a timely manner.Process claims against the relevant party where appropriate. Follow up Customer.

Swords, County Dublin, Ireland

Answering and solving customers queries by phone, email and Social Networks in a professional and timely manner according to the company targets, deadlines and quality standards. Created specific and measurable communication strategies to solve customers queries at first contact.Assisting customers through web promotions. Acting as intermediate between.