• Currently the Senior Project Manager for the Electronic Exchange of Social Security Information programme.• Successfully delivered release 2020 into production and an Accessibility Portal into Private Beta.• Managing and resolving risks, issues and dependencies.• Previously responsible for the end to end delivery of multiple projects simultaneously for the EU Transition Programme as part of the Digital Cross Boundary team. Both current projects are complex and require coordination… Show more • Currently the Senior Project Manager for the Electronic Exchange of Social Security Information programme.• Successfully delivered release 2020 into production and an Accessibility Portal into Private Beta.• Managing and resolving risks, issues and dependencies.• Previously responsible for the end to end delivery of multiple projects simultaneously for the EU Transition Programme as part of the Digital Cross Boundary team. Both current projects are complex and require coordination between Home Office, DWP and HMRC.• Successfully delivered Wider Data Share and NINO Transformation projects to time and under budget. Now working on early live support and the potential of additional requirements.• All current projects require stakeholder management across multiple DWP delivery areas and other government departments.• Preparing internal project plans within DWP delivery areas and mapping them to HMRC/HO delivery plans to ensure all departments deliver at the same time.• Ensuring reports are prepared accurately and on time so senior stakeholders have a clear picture on progress of projects.• Holding delivery areas to account and challenging any changes to plans or missed milestones.• Management of personnel on my team. Developing their skills and preparing them for possible promotion when ready. Show less

Delivering multi-million pound projects in the customs areas in support of Brexit. Currently project is delivering a project that has a digital front end with associated complex back end changes.

• Supervision of 4 controllers. Ensuring successful completion of the task by guiding and coaching junior personnel whilst simultaneously liaising with external civilian agencies to maintain a safe environment and reduce risk. Monitored controllers to confirm they are operating within CAA and MAA regulations and in accordance with the RAF’s assurance strategy• Successfully led project to implement an Operational Readiness Matrix for managers to determine the risk to their personnel… Show more • Supervision of 4 controllers. Ensuring successful completion of the task by guiding and coaching junior personnel whilst simultaneously liaising with external civilian agencies to maintain a safe environment and reduce risk. Monitored controllers to confirm they are operating within CAA and MAA regulations and in accordance with the RAF’s assurance strategy• Successfully led project to implement an Operational Readiness Matrix for managers to determine the risk to their personnel. Designed and planned all aspects of the project, delivering on time as required by the regulatory agency• Command of 30+ personnel, coaching and mentoring them on a daily basis. Agreed KPIs each year to assess personnel performance to be included in a formal report. Dealt with disciplinary issues fairly and professionally by gathering and analysing all evidence before making a decision• Co-ordination of all military aircraft flying in the UK with strong stakeholder management, often making difficult decisions by prioritising one unit over another due to training needs. Reaching out to various stakeholders to determine their needs and deliver best outcome based on the day’s priorities• Software Liaison Officer – Project manager for ongoing project incorporating the maintenance and updates of operational software including change and risk management. Management of 3rd party suppliers by developing strong communication channels and improved feedback loop• Responsible for all UK air defences for up to 30 minutes while awaiting senior officer by making critical, effective decisions that affect the defence posture of the UK Show less

• Controlling aircraft in UK airspace• Split-second decisions required that had to be correct and accurate to avoid possible collisions• Multi-tasking and prioritising• Dealing with subordinates• Welfare management• Report writing• Responsible for the implementation of a new IT system which allowed us to accurately track statistics of the controlling undertaken and to communicate with other bases more effectively, especially the flying bases.• Organised several mess… Show more • Controlling aircraft in UK airspace• Split-second decisions required that had to be correct and accurate to avoid possible collisions• Multi-tasking and prioritising• Dealing with subordinates• Welfare management• Report writing• Responsible for the implementation of a new IT system which allowed us to accurately track statistics of the controlling undertaken and to communicate with other bases more effectively, especially the flying bases.• Organised several mess functions• Organised a charity event, raising over £500 in one morning Show less

• Teaching brand new recruits into the RAF how to safely control aircraft by using a variety of instructional methods. Coaching and mentoring them on their performance in their primary role and general officer standards. Raised pass rate throughout time as an instructor• Dealing with HR/Welfare issues and ensuring stakeholders were satisfied. Made decisions that gave the best outcome for individuals while adhering to unit policies• Project manager for control course restructure which… Show more • Teaching brand new recruits into the RAF how to safely control aircraft by using a variety of instructional methods. Coaching and mentoring them on their performance in their primary role and general officer standards. Raised pass rate throughout time as an instructor• Dealing with HR/Welfare issues and ensuring stakeholders were satisfied. Made decisions that gave the best outcome for individuals while adhering to unit policies• Project manager for control course restructure which cut the course length by 30%, delivering more frequent output but maintaining standards, which resulted in a cost saving to the RAF. Effected changes with the result of a shorter course and increased graduation rate• Organised a successful awards event for 150 attendees, including budget management• Solely responsible for the project to design, introduce and deliver a Human Factors course which resulted in 95% personnel qualified in basic Human Factors. Highest qualification rate out of all units on the station•Change management and continuous improvement responsibilities Show less

• Responsible for all fixed wing and helicopter operations from surface to 19,500 ft• Controlled up to 50 aircraft at any one time• Responsible for safety and de-conflicting airspace to allow artillery fire at the same time• Liaison with units of all nationalities• Awarded Certificate of Commendation from Commanding Officer, Marine Air Control Group 28 for outstanding achievement in the performance of Tactical Air Director