Simon Bouma

Simon Bouma Email and Phone Number

CRM Administrator at Mac Papers @ Winland Foods
Caledonia, ON, CA
Simon Bouma's Location
Caledonia, Ontario, Canada, Canada
Simon Bouma's Contact Details

Simon Bouma personal email

n/a

Simon Bouma phone numbers

About Simon Bouma

Bachelor of Science in Business IT Management!

Simon Bouma's Current Company Details
Winland Foods

Winland Foods

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CRM Administrator at Mac Papers
Caledonia, ON, CA
Website:
winlandfoods.com
Employees:
843
Simon Bouma Work Experience Details
  • Winland Foods
    Winland Foods
    Caledonia, On, Ca
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  • Winland Foods
    Packer
    Winland Foods Oct 2024 - Present
    Oak Brook, Illinois, Us
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  • Mac Papers And Packaging
    Crm Administrator
    Mac Papers And Packaging Mar 2023 - Jul 2023
    Jacksonville, Florida, Us
    -Supported implementation of Infor CRM by setting up users, user security, and training documentation-Communicated with vendor consultants to further customize and enhance CRM setup-Worked with end users troubleshooting both functionality and technical issues
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  • Adtheorent
    Senior Salesforce Administrator
    Adtheorent Oct 2018 - Jul 2022
    New York, New York, Us
    -Assisted in CPQ implementation completing official Salesforce courses, becoming the configuration expert-Provided support to end users for technical system issues via slack, email and JIRA-Applications supported include: Sage Intacct, Splashthat, CPQ and a variety of in-house custom solutions(JSON and AWS)-Created multiple flows using flow builder to improve business automation including record-triggered and screen flows while also sunsetting workflow rules and process builder flows-Rebuilt existing dashboards and reports for Client Services, Sales and Management allowing tracking of key performance metrics and revenue-Deployed tickets to production using Gearset, Prodly and Bitbucket utilizing multiple sandboxes within department’s devops procedures-Enabled Email to Case to users for tracking of client follow-ups and upsells
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  • Zix Corporation
    Salesforce.Com Administrator
    Zix Corporation Mar 2016 - Sep 2018
    Dallas, Texas, Us
    -Ensured data integrity through the appropriate use of de-duping, loading and exporting tools, of bulk data using Data Loader-Implemented and maintained several SFDC applications providing Sales enablement including: AdobeSign, CPQ Quote Tool, Outreach, DiscoverOrg, Geopointe and more-Created and maintained custom fields, page layouts, record types, custom objects, workflows, process builder flows, and validation rules to support vital business functions-Controlled and customized user: roles, profiles, groups, sharing rules, permission sets, licensing-Held training sessions for sales reps demonstrating new processes and reviewing existing processes-Built a variety of reports and dashboards for sales managers and sales reps using custom report types, bucketed fields and extensive use of filters
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  • Zix Corporation
    Account Assignment Associate
    Zix Corporation May 2013 - Feb 2016
    Dallas, Texas, Us
    -Triaged web leads in Salesforce.com, assigning to account executives, and channel account managers-Answered incoming phone calls on the sales line, directing customers to the sales staff, technical support or billing-Generated a variety of reports in Salesforce.com for sales tracking, call tracking, and clean up assignments-Interacted with the technical support team to assist customers with issues via phone and email-Expedited sales opportunity creations to assist sales team in closing orders
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  • Officeteam
    Data Entry
    Officeteam May 2013 - May 2013
    Menlo Park, Ca, Us
    -Updated CRM database using Microsoft Excel and Salesforce
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  • Express Employment Professionals
    Temporary Worker
    Express Employment Professionals Apr 2011 - Dec 2012
    Oklahoma City, Ok, Us
    -Working a variety of temporary job assignments including clerical tasks and general labor
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  • Metroland Digital
    Order Entry Clerk
    Metroland Digital Jul 2009 - Mar 2011
    Mississauga, Ontario, Ca
    -Provided customer support to clients gathering updated financial information including credit cards and contact info-Ran reports for many purposes including: Entry accuracy, management sales figures and tracking, and balancing of contracts for both commissions and billing-Inputted new contracts into SQL database on a weekly basis to meet commission department deadline requirements-Advised and supported sales representatives regarding contract and account issues
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  • Emerson Process Management
    Customer Service Associate
    Emerson Process Management Jan 2009 - Apr 2009
    St. Louis, Mo, Us
    -Quoted prices to customers using established company procedures-Professionally handled customer inquiries and part vendor follow-ups-Maintained reports and timesheets for work in process jobs including labor entry, issuing of materials, and closing at month end-Attained a complete skill set with Microsoft Excel, Word, and Outlook-Processed orders at all stages using the Oracle Business Software Suite-Completed test reports and other various documentation for the quality department
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  • Emerson Process Management
    Customer Service Associate
    Emerson Process Management Sep 2007 - Apr 2008
    St. Louis, Mo, Us
    -Quoted prices to customers using established company procedures-Professionally handled customer inquiries and part vendor follow-ups-Maintained reports and timesheets for work in process jobs including labor entry, issuing of materials, and closing at month end-Attained a complete skill set with Microsoft Excel, Word, and Outlook-Processed orders at all stages using the Oracle Business Software Suite-Completed test reports and other various documentation for the quality department
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Simon Bouma Skills

Salesforce.com Customer Service Microsoft Excel Data Entry Microsoft Word Crm Outlook Teamwork Phone Etiquette Lead Generation Technical Support Reports Employee Training Customer Relationship Management Sales Operations Leadership Microsoft Office Software As A Service Oracle Applications Order Processing Filing Fax Internet Quality Assurance Price Quotes Cisco Voip Photocopier Comptia A+

Simon Bouma Education Details

  • Western Governors University
    Western Governors University
    Business It Management
  • Mohawk College
    Mohawk College
    Accounting

Frequently Asked Questions about Simon Bouma

What company does Simon Bouma work for?

Simon Bouma works for Winland Foods

What is Simon Bouma's role at the current company?

Simon Bouma's current role is CRM Administrator at Mac Papers.

What is Simon Bouma's email address?

Simon Bouma's email address is sb****@****orp.com

What is Simon Bouma's direct phone number?

Simon Bouma's direct phone number is (214) 370*****

What schools did Simon Bouma attend?

Simon Bouma attended Western Governors University, Mohawk College.

What are some of Simon Bouma's interests?

Simon Bouma has interest in Social Services, Canoeing, Travelling, Disc Golf, Road Trips, Hiking, Running, Disaster And Humanitarian Relief, Concerts, Animal Welfare.

What skills is Simon Bouma known for?

Simon Bouma has skills like Salesforce.com, Customer Service, Microsoft Excel, Data Entry, Microsoft Word, Crm, Outlook, Teamwork, Phone Etiquette, Lead Generation, Technical Support, Reports.

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