Supporter Engagement Officer
CurrentReporting directly to the Director of Supporter Services, I am responsible for a variety of tasks related to supporter engagement, communications, marketing and stewardship, including:- Coordinating and maintaining the English language mailing list, surveying supporters, managing and using supporter and email data for mailing strategy; - Managing email marketing, including cross-office coordination, drafting, designing of supporter emails via emailing software and partly liaising with them on troubleshooting;- Overseeing supporter and donor stewardship, including success and transactional mailers, supporter surveys, thank you emails and launching new supporter journeys in order to boost supporter satisfaction and donations;- Coordinating all UK business, community fundraising such as managing the London Marathon team, and outreach events, including regular outreach at Glastonbury;