Originally coming into UMass as a Communication major, I was unsure of my future career. However, taking one HTM class led me to find my passion and apply to Isenberg. Having been surrounded by hospitality my entire life, I've grown to appreciate the hardwork and dedication it takes to manage an industry. I’ve always sought to prioritize others’ comfort and satisfaction, undoubtedly defining myself as a people-pleaser. Simultaneously being a leader and friend as a manager is crucial, and I’ve proudly found a balance between both. I aspire to live up to my stepfather's success being the GM of a fine dining restaurant in Boston, and hope to soon connect with other professionals in the field that could help pave the way!
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BartenderGabe'S UndergroundAmherst, Ma, Us
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ServerThe Oceanaire Seafood Room Jun 2022 - PresentBoston, Massachusetts, United StatesAs a server at Oceanaire Seafood Room, a fine-dining restaurant, I have to satisfy all guests and treat them in an elegant manner. While maintaining at least 5 tables at once, I give each guest an intimate, unforgettable experience. I must open and close my own sections, as well as clear and set around 40 tables per shift. Frequently, I am in charge of checking the side-work of my experienced colleagues and making sure the restaurant closes properly. -
BaristaHampshire Cafe Jan 2022 - PresentAmherst, Massachusetts, United StatesIn one of UMass's dining halls, I work as a Barista at Hampshire Cafe throughout the school year. I must handle all monetary transactions and hold full responsibility of the cash register during a 5-hour period. In a fast-paced environment, I must simultaneously create drinks, handle the parfait station, and check out customers. On occasion, I train new employees, and soon will be promoted to Supervisor.
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Customer Service RepresentativeBlue Hills Ski Area Dec 2021 - Feb 2022Milton, Massachusetts, United StatesAt Blue Hills Ski Area, I worked the customer service desk, answering phone calls and assisting customers. I sold hundreds of lift tickets per shift, as well as crafted and printed season passes for skiers and snowboarders. Also, I handled the forms and files of each skier/snowboarder, organizing them and making sure they are up to date. Finally, I checked in individuals who were a part of one of our learning programs, as well as recruited new members to join. Occasionally, I trained new employees. -
Customer Service Sales SpecialistPharmagears Jun 2021 - Sep 2021Walpole, Massachusetts, United StatesDuring my time working for Pharmagears LLC, I had to familiarize myself with different forms of braces and fully understand their functions. I had to call old/current customers and survey their experiences with their brace, providing excellent customer service. I also had to create insurance claims and file documents, verifying information through third parties and sending mail/faxes to certain companies.
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Store CashierParty City Feb 2021 - Jul 2021Walpole, Massachusetts, United StatesAs a cashier at Party City, I held many responsibilities working the front. I had to simultaneously handle the cash register, blow up hundreds of balloons, and answer phone calls. I also created personalized orders for events, both in-person and over the phone, as well as gathered all products for online orders. -
Sales AssociateKohl'S Aug 2020 - Feb 2021Walpole, Massachusetts, United StatesAs a Kohls employee, I had to work both cashier and be an on-floor associate. This would include handling the cash register and being up-to-date with any current sales or promotions, as well as memorizing the layout and product placement of items throughout the store as to assist customers. Additionally, during COVID, I had to clean and sanitize all shopping carts post and prior being used, as well as wipe down every register following each new customer. -
Ticket Sales RepresentativeBoston Harbor City Cruises Apr 2019 - Sep 2020Boston, Massachusetts, United StatesWorking the Whale Watch Booth at Boston Harbor Cruises, I sold hundreds of cruise tickets during an 8-hour shift. I had to work with third party companies to verify vouchers, fix any time conflicts, and send out announcements to customers if their cruise had changed. With my fluency in Spanish, I was the go-to employee who would communicate with Spanish tourists and assist them.
Simona Sipaviciute Education Details
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Hospitality Administration/Management
Frequently Asked Questions about Simona Sipaviciute
What company does Simona Sipaviciute work for?
Simona Sipaviciute works for Gabe's Underground
What is Simona Sipaviciute's role at the current company?
Simona Sipaviciute's current role is Bartender.
What schools did Simona Sipaviciute attend?
Simona Sipaviciute attended Isenberg School Of Management, Umass Amherst, University Of Massachusetts Amherst.
Who are Simona Sipaviciute's colleagues?
Simona Sipaviciute's colleagues are Tania Gonzalez, Nina Bosque, Brian George, Jose Baez, Michael Kidgell, Rachael Santucci, Malcolm Butler.
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Simona Sipaviciute
Amherst, Ma -
Simona Sipaviciute
New York, Ny
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