The IT department carries out various missions, including IT management (Build and Run), user support, IT asset management, innovation and support for business units in their digital transformation. Mains projects :- Structuring of a service center organization, increasing the team size from 4 to 20 people.- Migration of the entire IT infrastructure to the AWS cloud.- Deployed a new CRM (Hubspot) to accelerate marketing and commercial processus. 2x more contacts with leads.- Deployed a new HRIS (Workday) to have a 360° view of HR data. Also improve UX for collaborators with a mobile interface and self-service portal.- Establishment of Cybersecurity governance and an ISMS. 721/1000 of maturity after Cybervadis audit.- Coordination of a Responsible Digital policy and participation in the NR level 2 certification process by INR (National Institute for Digital Responsibility.- Launched an awareness program to train people to detect phishing. 25% of people click on fake phishing before training, 10% after.- Deployed Dashlane to manage and share passwords. - Change AV solution to EDR solution (SentinelOne) to improve the security of Endpoint.- Integrate an IAM system to automate the on-boarding/off-boarding process. Time reduced by 4. - Rationalization of the IS landscape by reducing applications by 50% and simplifying the technical architecture.- Furnish 300 Laptops in 2 weeks to insure business continuity through the COVID crisis.

- Providing internal learning : Trained more than 150 people and had a +80% certification success rate.- As part of an internal program aimed at redesigning internal processes, I was assigned the role of Scrum Master for a team of 6 people. The goal was to ensure successful delivery while maintaining expertise in the SAFe methodology and coordinating actions with other teams.- Coaching other teams to be more agile.

As facilitator, I helped define news usage scenarios to address various challenges and emerging needs.- Managing different Proof of Concepts : including AI for screening and scoring emails to assist the commercial department in detecting new opportunities, a chatbot connected to a knowledge base to help people quickly find documentation, implementation of physical access badges in smartphones, building modeling for creating a virtual showroom.- Oversaw projects and hackathons in collaboration with engineering schools.- Met with startups to discover new trends.

- Management of a team of 5 to 20 consultants, including production monitoring and service management. - HR management of the team: Individual Interviews/Performance Reviews and training plan. - Participation in recruitment : Conducted more than +150 recruitment interviews- Commercial management of a client portfolio : prospecting, client engagement, responding to Requests for Proposals (RFP’s), contract monitoring, and client satisfaction. Portfolio with revenues of up to €2.2 million.

Project to create a digital car-centric platform to digitalize customer journeys. The platform, based on API REST web-services, delivers services for digitalized fueling and charging processes. We integrated partners to add some services around the car park and car wash.We use SAFe framework to work with agility, continous delivery and business values.As RTE • Acculturate teams to SAFe Framework (PI planning, IP, ...)• Animated PO Sync to align teams.• Managed KPI (Business Values delivery, Team velocity, Team capacity, ...)As PM• Helped teams to define features• Prioritized the features according to the roadmap• Realized end-users tests with german partners and get feedbacks to the team

Project manager to realize innovated Proof of Concept.𝗣𝗼𝗖 𝗕𝗲𝗮𝗰𝗼𝗻Working with 2 startups to define the best solution to detect in a gas station the position of our car to unlock the gas pump and fill up the gas tank in a digital way.• Planned test sessions and execute them in gas station.• Defined a scoring grid and analyzed results• Designed customer journeys• Integrated the Bluetooth beacon technology with an SDK in prototype𝗣𝗼𝗖 𝐂𝐨𝐧𝐧𝐞𝐜𝐭𝐞𝐝 𝐂𝐚𝐫Test, via SigFox technology, a vehicle identification box to guarantee fraud-free refueling.• Coordination of technical points with Sigfox• Monitoring planning and delay• Designed the target system and customer journeys

BuildTech

Team For The Planet is a company who has for mission to raise €1Mds to create / fund 100 companies to figth against Global Warning Climate.As evaluator, I have access to innovation projects to estimate if innovation is availble, which is her maturit for the market, if it's possible to duplicate easily.

Project manager with a portfolio of 20 projects for Communication Direction.• Assist to define digital strategy.• Do pre-project study : business impact analysis, brief for steering committee.• Coordinated with other actors : IT team, web agencies, web developers, project managers.• Animated brainstorm session to find new ways of working, improve the process, or innovate with new tools.• Coach Business and IT teams in the SCRUM method.Mains projets :• Managed a worldwide campaign to change the digital identity of the group.• Deployed a CRM to manage and follow activity with press agencies• Set up a digital platform to manage digital assets (pictures, videos, icons, ...)• Designed a website factory to deploy local websites based on standard design.• Implementation of a help desk center to assist webmasters with using websites.

Preliminary study for the implementation of a common ESN following the merger of 2 entities.• User interviews for defining business expectations• Market solutions analysis• Drafting recommendations and deployment scenarios• Development of a project plan for the scenario selected by the Executive Committee (COMEX)

Proxy Product Owner for a set of web projects: website redesign, setting up a site factory, online survey tool, newsletter generation tool, ...• Workshop for needs analysis• Writing user stories (US)• Writing and monitoring acceptance testing• Management of schedules, risks, and associated reporting

Développement de l'offre CRM/GRC :• Participation à des réponses d'appel d’offres, • Assistance à la cellule commerciale dans l’avant-vente,• Identification de nouvelles opportunités, À cela s'ajoute l'animation du club CRM qui a pour objectif :• De capitaliser sur les connaissances et expériences liées au CRM, via des fiches d'expertise, • D’apporter un support aux consultants en mission, • De mettre en place de formation interne,• De faire une veille technologique et fonctionnelle sur le domaine du CRM.

Mission within the IT Studies Department for two projects.The first project involves managing program stocks and programming simulations.The second project focuses on calculating author rights royalties.Both projects were carried out using the Agile SCRUM methodology.Activities:• Writing user stories and maintaining the backlog• Drafting automated tests• Writing and executing recipe documents• Participating in stand-up meetings and retrospectives• Preparation of the planning game

Working within Multichannel Distribution for the Regional Banks, in conjunction with the Communications and Marketing department.- Project management: monitoring actions and schedules, drafting reports - Coordinating the various parties involved (business lines, IT Department)- Management of new retail banking products: updating the repository, assistance with integration. Campaign reporting- Formalisation of reference documents for the creation of sales promotion tools by Web agencies- Monthly traffic reporting for 8 Regional Banks and recommendations for improvementSupport in setting up a centralised collaborative platform to enable coordination between the project owner, webmasters and communications department, for support and requests for changes.- Designing the architecture and screens- Implementation of the request form (bugs and upgrades)